About Republic of Work

Republic of Work is Ireland's leading innovation hub and coworking space, based at 12 South Mall in the heart of the city. We’re home to startups, scaleups, remote teams and enterprise clients and we’ve recently expanded significantly (15,000sqft - 22,000sqft), adding new floors and increasing our capacity to serve Cork’s growing business community. This is a place where things happen. Our members are building companies, closing deals and connecting with each other every day.

The Role

The Community Associate role is an entry-level role that will be based out of our hub in Cork City. This is a position that serves as the point of contact for members and visitors of Republic of Work. This is a dynamic position that tends to the day-to-day needs of the office and assists the Republic of Work team in providing seamless operational support. An ideal opportunity for someone looking to learn and grow at an exciting organisation.

As A Community Associate, You Will…

Operate the front desk and answer queries through phone
Have awareness of all office systems, including Office RnD, Hubspot, Xero and security systems
Greet visitors and notify the appropriate staff/members of their arrival
Answer, screen, and forward any incoming calls
Get to know our members and help them get the most out of their Republic of Work experience
Maintain stationery and cleaning supplies
Manage and distribute incoming packages and mail
Maintain the integrity of our office’s safety and security by creating, replacing, and/or distributing member access fobs
Clerical duties such as accounts, filing, copying, printing etc.
Other duties as assigned

Community Associate Responsibilities

Front of house duties:
Answering the phones
Greeting visitors
New member orientation
Booking meeting rooms
Day to day building operations:
Opening and closing
Monitoring essential stock levels and ensuring adequate stock
Completing daily checklists
Primary point of contact for all queries related to the site

Events Support
Setup and breakdown of events space
Issuing invites, monitoring registrations
Hosting, ensuring catering staff are supported
Events follow-up and reporting, including NPS
Community Events
Take responsibility for regular community events with guidance from the management team
Administrative support for PorterShed management team
Community outreach, and support ecosystem development
Desk research
Maintain CRM
Relationship building and management
Representing PorterShed at public events and engagements
Support maintenance of data platforms, including data entry

Community Associate

Job Description