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Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend Micro's cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints. As a leader in cloud and enterprise cybersecurity, the platform delivers a powerful range of advanced threat defense techniques optimized for environments like AWS, Microsoft, and Google, and central visibility for better, faster detection and response. With 7,000 employees across 65 countries, Trend Micro enables organizations to simplify and secure their connected world. For additional information, visit www.trendmicro.com

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At Trend, we are always looking for top talent. We hire capability 1st, and you will work with the best. When you join us, you have direct access to any level, and freedom to make an impact and influence. With Trend Micro, you drive your own development. You are recognised for your passion to succeed, and can be the best part of yourself here.

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Job Description: Marketing Operations Specialist (Maternity Cover)

Location: Europe, Remote/Hybrid

Job Type: Contract, Maternity Cover 12-18 Months

Role Overview:

We are seeking an experienced and highly motivated Marketing Operations Specialist to join the European Marketing Operations team on a temporary basis to cover maternity leave. The successful candidate will have a strong background in marketing automation programs and the ability to manage multiple marketing technologies simultaneously.

The Marketing Operations Specialist works as a member of a team that supports our field marketing teams across Europe on their campaign execution. The role is essential in ensuring our Marketing engine works smoothly providing excellent support and guidance throughout to a multitude of stakeholders whilst also driving and maintaining central team projects for the benefit of the wider organization.

This role requires a professional and open demeanor, excellent attention to detail, and the ability to work independently while contributing to team goals and service level agreements (SLAs).

Key Responsibilities:

Manage and execute marketing automation programs using Marketo.

Develop and implement email marketing campaigns, lead nurturing programs, landing pages, and other automated workflows per stakeholder requirements.

Proactively monitor and analyze campaign performance, providing insights, reports, and recommendations for optimization.

Facilitate multiple marketing technologies to support marketing initiatives and campaigns (Zoom, 6Sense, Outreach, plus others).

Provide solution guidance on marketing campaign management and lead lifecycle processes.

Collaborate with cross-functional teams locally, regionally and globally to ensure alignment and integration of marketing automation efforts.

Build and provide training content and sessions to better enable our Field users.

Contribute to team goals and SLAs, providing support and expertise as needed.

Requirements:

Proven experience with marketing automation programs. Specific Marketo experience an advantage but not essential.

Proven experience in managing multiple marketing technologies simultaneously. Be a quick learner and adopter of our marketing technologies.

Ability to manage multiple tasks and projects concurrently.

Professional and friendly manner, with excellent communication skills.

Exceptional attention to detail and organizational skills.

Self-sufficient and able to work independently. Flexible to changing requirements with a strong team ethic.

Ability to analyze Marketing data and provide actionable insights.

Occasional travel may be required.

Excellent English language proficiency essential.

At Trend Micro, we embrace change, empower people, and encourage innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our success across the globe. We like to have fun while taking our culture seriously. We are an equal opportunity employer and are committed to this regardless of race, colour, religion, sex, nationality, age, citizenship, sexual orientation, marital status, gender identity or veteran status. We do not allow discrimination or harassment of any kind.

Marketing Channel Specialist

Job Description