Here’s a summary of the role:

Diligent is seeking an RFP Specialist to join our Go-To-Market Readiness team, partnering with teams globally to deliver high-quality RFP responses that support renewals, expansion, and net new business opportunities across our GRC platform.

This is a role for someone who thrives in complexity and excels at bringing structure, clarity, and precision to fast-moving, deadline-driven work.

At Diligent, RFP Specialists are at the heart of how we respond to customer opportunities. You’ll work closely with Sales, Customer Success, and subject matter experts across Security, Legal, Product, and Professional Services to develop compelling, accurate, and well-structured proposals that showcase the full value of our solutions.

If you’re driven by ownership, enjoy managing multiple priorities, and want to play a key role in shaping how we win and grow business — this is your next move.

This role is open to our offices in India, Ireland and Singapore. Regrettably we are unable to provide visa sponsorship, so you must be eligible to work in the location you reside.

This role operates on a hybrid model, with 50% office-based work required

Here’s a breakdown of what you’ll do (not all of it, just the important stuff):

Serve as a trusted partner to global Sales and Customer Success teams, supporting RFP responses that drive new business, renewals, and expansion opportunities
Lead the end-to-end RFP process, including requirements review, proposal planning, and execution aligned to deal strategy and customer priorities
Act as the primary coordinator for cross-functional input across Security, Legal, Product, Solution Engineering, and Professional Services to ensure accurate, timely responses
Develop, write, and tailor high-quality, client-focused proposals that clearly articulate value and position Diligent to win
Leverage AI-enabled tools and maintain the RFP knowledge base, ensuring content accuracy, consistency, and continuous improvement of outputs
Manage multiple concurrent RFPs in a fast-paced, global environment while driving accountability and meeting tight deadlines

These are the essentials you’ll need to get an interview:

1-2 years of RFP or proposal writing experience, ideally in a GRC, SaaS or technology environment
Experience managing multiple projects simultaneously and meeting deadlines
Experience managing a high-volume workload
Bachelor’s degree in Business, Marketing, Communications, or a related field
Proficiency in Microsoft Office (Word, PowerPoint, Excel)
Expected to work standard hours for the office location, with flexibility to join key team meetings

Behavioural Skills:

Strong attention to detail
Strong organizational and project management capabilities
Ability to collaborate effectively in a fast‑paced, deadline‑driven environment
Comfortable working independently
Strong communication skills in English

It would be great if you had these to, but we’ll support you if you don’t:

Experience working independently within a globally distributed team and across multiple time zones
Familiarity with proposal management software
Familiarity with CRM platforms (e.g., Salesforce)
Experience of collaboration tools such as Sharepoint and Microsoft Teams
Experience within GRC environments

#LI-SK2

About Us

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.

At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact.

Learn more at diligent.com or follow us on LinkedIn and Facebook

What Diligent Offers You

Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.

Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney.  To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.

_{We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.}

_{To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.}

RFP Specialist

Benefits

Job Description