AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

What You'll Do

Strategic Materials Management (Office-Based)

- Serve as the escalation point for vendor-related issues, coordinating resolutions through cross-functional collaboration
- Perform functional data analysis and reporting to drive warehouse operational excellence
- Use metrics and analytics to optimize material positioning and availability across multiple warehouse locations
- Drive data-driven decision making to maximize warehouse utilization

Supply Chain Program Leadership

- Protect continuity of supply for AWS managed manufacturing through strategic planning and analysis
- Lead cross-functional and cross-regional initiatives to improve supply chain efficiency and cost structure
- Conduct complex business analysis to identify opportunities for process improvements
- Collaborate with stakeholders to identify and implement best practices across the supply chain

Systems & Automation Enhancement

- Develop scalable solutions for operational challenges through system integration
- Set project requirements and drive agendas across internal and external teams
- Provide input on System Integration, User Acceptance Testing, and Performance test plans
- Partner with IT teams, Implementation Consultants, and Business Stakeholders to capture functional and non-functional requirements

Key job responsibilities
Key Competencies:

This role requires strong analytical capabilities, program management experience, and the ability to drive strategic initiatives from an office environment. You'll spend your time analyzing data, coordinating with stakeholders, managing vendor relationships, and driving process improvements—not managing warehouse floor operations.

- Data analysis and business intelligence
- Cross-functional program management
- Strategic planning and process improvement
- Vendor and stakeholder management
- System integration and requirements gathering
- Project leadership and execution

A day in the life
Your morning starts by reviewing overnight shipment data and warehouse metrics dashboards at your desk. You notice a potential supply gap for a critical component and immediately pull up your analytics tools to run a detailed analysis. After identifying the root cause through data queries, you schedule a quick video call with the vendor to escalate and coordinate a resolution.

Mid-morning, you join a cross-regional strategy meeting with stakeholders from the US and APAC teams to discuss a new automation initiative. You present your business case analysis showing potential cost savings of $2M annually through improved material positioning across warehouses. The team approves moving forward, and you're tasked with setting the project requirements.

After lunch, you dive into system integration work—collaborating with IT teams via Slack and email to review User Acceptance Testing plans for a new warehouse management system enhancement. You provide detailed feedback on functional requirements based on your operational expertise.

The afternoon includes analyzing vendor performance reports, updating your supply chain metrics dashboard, and conducting a complex data analysis to identify opportunities for process improvements in the VMI inbound program. You document your findings and recommendations in a presentation for next week's leadership review.

You wrap up your day by coordinating with Implementation Consultants on a scalable solution for a recurring logistics challenge, ensuring all stakeholders are aligned on next steps. Throughout the day, you've worked entirely from your office—using data, systems, and strategic thinking to drive supply chain excellence across AWS's global operations.

About the team
ACL manages a continuously evolving portfolio of shipments through a worldwide supply chain. Our scope involves sourcing transportation, warehousing and brokerage solutions, monitoring transportation vendor performance and developing process improvement initiatives to ensure the right product lands at the right place, in the right time, and at the right cost. While initially sourced and focused on finished server and networking racks, the team has grown rapidly to expand our scope to onboard and manage new programs (loose gear, snow programs, spares, VMI inbound, Outpost, Ace) and drive efficiency in AWS’ logistics operations. Basic Qualifications: - Experience in supply chain
- Experience in operations or inventory management
- Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams Preferred Qualifications: - Knowledge of Lean principles and DMAIC methodology
- Experience in requirement gathering and ability to write clear and detailed requirement document
- Experience with Excel
- Experience working with and managing third party vendors
- Experience in logistics, transportation, supply chain, import/export operations, or data entry/data administration

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Logistics Operations Analyst, Warehouse, AWS Cloud Logistics (ACL)

Job Description