Company Description

Title: Location Manager (Catering)

Hours: 40 hrs Per Week

Days: Mon-Fri

Contract Type: Full time, Permanent

Location: Dublin Area

Salary: €50,000+ dependant on experience

Benefits:

Plus your birthday off
3 volunteering days
3 days grandparent leave
24 weeks' enhanced maternity leave
Secondary carer leave
Wedding/commitment day leave
Free meals on shift
Bespoke training and development opportunities
Apprenticeships opportunities for all experience levels
Discounts available on our Perkbox app; high street shops, holidays & cinema
Wellbeing hub
Access to employee assistance programme
Cycle to work scheme

Do you have a passion for leading the way in providing genuine hospitality and impeccable service? Can you motivate a team? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for Location Manager who motivates their team to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you are a Manager who thrives on delivering extraordinary experiences, and loves to inspire a harmonious and collaborative team, we would love to hear from you!

Job Description

Managing the day-today operations and requirements of the location, including recruiting and selecting employees that meet the needs of the location and Baxterstorey
Assessing employee performance, recognising potential, and meeting their training needs as appropriate
Achieving financial targets agreed with the client within the budget and monitoring the work of the location team
holding regular team meetings to communicate targets, required standards, company, and client information
Collaborating with your Operations Manager to prepare budgets, maintain food costs, maximise commercial opportunities
to present to the client, as and when directed by your Operations Manager, accurate financial information
Developing and evolving client services at the location, regularly making adjustments and improving as needed
providing prompt and efficient customer service while consistently exceeding expectations
Monitoring customer feedback and producing an action plan based on the results
Ensuring all food is presented and served in line within BaxterStorey’s standards, using innovation in the method and style of presentation and food service and also answers the specific requirements of the catering environment
Recruiting appropriately skilled employees, assessing their performance, meeting their training needs including monitoring any poor performance and taking appropriate steps to rectify
Ensure that the location has an accurate and efficient financial control system in place and the Evolution software system is in full use.
Ensure that Head Office and your Operations Manager receive all the appropriate financial information promptly and accurately.
Meeting statutory and company requirements in Health and Safety, Food Safety, and environmental legislation and procedures.
To consistently look at ways of maximising income through effective purchasing from nominated suppliers and creative merchandising
Maintain budgetary records and ensure that all budgets are adhered to, unless exceptional circumstances persist
Monitor and order all necessary dry goods and equipment
Complete a stock take on a monthly basis and evaluate and calculate the cost of sales results
Ensure that the location meets statutory and company requirements in Health and Safety, Food Safety and environmental legislation and procedures
Conduct Food Safety and Health and Safety Risk Assessments and ensure that all standards and procedures with regard to Hygiene and Safety are established and maintained in line with the company manual

Qualifications

KNOWLEDGE

Microsoft office applications including SharePoint, Forms, OneDrive, Outlook etc.
Excellent organisational skills
Ability to plan ahead
An analytical approach to problem solving
Good negotiating skills
Ability to work on own initiative
Excellent communicator at all levels
Financially and commercially astute
Effective time management

SKILLS

Good standard of secondary education
Successful background in hospitality and/or catering (experience in a kitchen environment beneficial)
A good understanding of HACCP
Excellent Management experience
Ability to display a real passion for food and customer service
Excellent leadership and influencing skills
Excellent understanding of report writing and financial management

PERSONAL ATTRIBUTES

Willingness to learn and progress
Be honest and trustworthy
Team player
Respectful
Flexible and adaptable to change
Possess cultural awareness and sensitivity
Demonstrates sound work ethics
Ability to remain tactful, calm, and persuasive in controversial and/or confrontational situations

Additional Information

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce.

The aim is for our workforce to be truly representative of all sections of society and our customers, and for each team member to feel respected and able to give their best.

And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

Employment Type: Permanent

Hours Per Week: 40

Salary: Up to €50,000