Job Title

Facilities Operative

Job Description Summary

The Facilities Operative is a key member of the Cushman & Wakefield onsite account team for the Workday client. This individual shall provide a positive experience at the client’s offices, ensuring the building is functional, safe and providing a great workplace experience.
Performs a variety of operational functions in support of the Facility Services organization and in accordance with established policies, procedures, systems, guidelines, and objectives. This position provides support in the areas of room moves and changes, maintenance tasks, some reactive ticket solutioning, and ensuring all customer facing areas are ready for receiving customers throughout the day, providing all services as per FM provision.

Job Description

Principal Responsibilities

Co ordinates with FSA the daily tasks required and responding to reactive tickets and PPMs throughout the day and according to SLAs
Support customers with issues and ensure any requests are channeled through the Service now / Famis tools
Provide a friendly, helpful, engaging approach to team members and customers
Supports with all areas of workplace support to ensure services are functioning and providing best workplace experience – these tasks include but not limited to :
Moves, changes and exits
General upkeep of all workplace areas such as games rooms, workstations, meeting rooms and common areas
Management of office supplies and stationery points
Furniture moves as required
Mailroom deliveries adhoc
Meeting room checks and floor walk checks
Monthly van assistance
General maintenance and repair of internal and external fabric and equipment
Snack program support deliveries and set up as required

Personal attributes

Knowledge

1-3 years’ experience required.
Verbal and written communication skills, multi-tasking, customer service skills and interpersonal skills
Ability to work independently and manage one’s time.
Ability to keep information organized and confidential.

Cushman & Wakefield is an equal opportunity / affirmative action employer. All qualified candidates will receive consideration for employment without regard to ethnicity, gender, gender identity or expression, sexual orientation, age, disability, religion, marital status, or any other legally protected characteristic. Cushman & Wakefield is committed to equity in employment, and our goal is to have a diverse, inclusive and barrier-free workplace. If you are a person with a disability and need any other accessible accommodations during the hiring process, you are invited to bring this to the Talent Acquisition Advisor’s attention once they have made contact.

INCO: “Cushman & Wakefield”