We are looking for a highly entrepreneurial Export Business Development Manager to join Chanelle Pharma’s Animal Health B2B team. This role is key to driving growth and strengthening relationships with top global animal health companies. The ideal candidate will have experience in Animal Health Pharma, experience of managing B2B key accounts of leading industry players, and thrives in a fast-paced, strategic environment.

This role will focus on the current and planned strategic initiatives and the successful candidate will utilise the business relationships to develop the key account strategic plans for the designated territory. Strategy development, customer excellence delivery and issues resolution are key to this role. Working both cross functionally within the Chanelle Pharma export team as well as dynamic thinking is key to the success with the role.

This role will report directly to the Director, Animal Health Business Unit.

Location: This role can be worked remote/hybrid within Ireland, UK or Portugal with frequent travel to the Corporate Head Office in Ireland.

As our Export Business Development Manager, you will be responsible for:

• Develop sales proposals and create new initiatives to create an enhanced product offering to the key accounts in line with the pipeline

• Help to create a launch strategy and marketing plan based on current market data for new and pipeline products

• Building customer and key opinion leader relationships across the customer base of the defined territory

• Understanding the organisation structures within each key account and where to maximise and leverage these roles is critical in global accounts.

• Conduct technical training for international sales team members and CPD presentations and/or information seminars for customers on current and pipeline products

• Continue to validate and update relevant information which is central to key account management process within CRM and across the team

• Development of Key Account Business Plans to include identification of business expansion opportunities within each key account, promotional spend plan within each account, portfolio penetration objectives, relationship management and client development plans. Devise sales processes to implement business plan.

• Manage account performance against plan and update to management on a monthly business

• Establish effective relationships with a broad range of contacts across the designated accounts to ensure opportunities identified and solutions implemented.

• Plan activities to maximise field call days and personal contact with customers showing most potential for development of their business and comply with call coverage standards.

• Ensure call cycles are planned three months in advance with clear activities and actions mapped and based on efficient business planning

• Maintain current and accurate records of all customer accounts and meeting actions within the CRM system.

• Compile and maintain a data base of potential customers/companies to target within the CRM system

• Use ‘Salesforce’ data to plan and monitor key account sales, distribution and volume development.

• Control CPML delivery dates for customers and supporting the wider team with new product launch schedules and communications

• Based on direction from senior management, design and implement effective monthly and other promotions ensuring maximum impact and utilising marketing resources. Generate, recommend and seek approval for new and novel promotions within each key account.

• Ensure all pricing quotations are inline with the business producers for seeking approval

• Input into and implementation of operational plans.

• In particular input into and implementation of pricing strategy and liaison with marketing on competitor market pricing. Monitor market trends.

• Prepare sales and delivery performance reports on a monthly basis.

• Compliance with Export Department procedures is essential.

• Develop a clear Strategic Account Management process to further enhance the future relationship of multi-national key accounts. Quarterly updating the plan to reflect the progress made each quarter.

• Seek, identify and commit contracts spanned across not only own label but other opportunities such as development of new molecules and manufacturing of new active molecules within the key accounts for global markets

Education & Experience:

Bachelor’s degree in veterinary, Agri Business or related field is essential
Min 3-5 years experience working in the Animal Health Pharma B2B, ideally managing key accounts of top global animal health companies.

Skills & Competencies:

Entrepreneurial mindset with strong business acumen and commercial judgment.
Strong analytical skills with the ability to interpret data, draw insights, and support strategic decisions.
Excellent relationship management and negotiation skills.
Ability to work independently and as part of a global team.
Willingness to travel internationally (min 2-3 weeks per month).
Proficiency in Microsoft Office; experience with Salesforce is a plus.

Export Business Development Manager

Job Description