We have an opportunity for a Team Leader to join our team on a part-time permanent basis.

This is a hybrid role, working at home and the Clonakilty office as required. Days to be discussed at interview.

Job title:

Team Manager (Hybrid)

Job Description:

As a Team Manager, your duties and responsibilities will include:

Managing, coaching and developing a team to deliver excellent customer service.
Achieving the attrition, absence and adherence targets.
Ensuring accurate payroll management and minimising administration errors and overpayments.
Working with your team members to meet customer needs in a responsive and efficient manner.
Managing escalated problems and performing root cause analysis of any trends identified to improve customer experience.
Driving employee engagement through effective communication in one-to-one meeting's, team meetings and workshops.
Ensure all KPI’s are met and adhered to.
Delivery of weekly and monthly reports.
Adhering to HR policies and procedures to provide a fair and consistent approach to managing staff

You'll have the following skills, knowledge & experience

Self-motivated with the ability to think ahead
Experience of managing and leading a team
Excellent time management and prioritisation skills
Ability to train and develop team members to achieve stretch results in a fast-paced environment
Excellent communication skills which can be demonstrated to relay information appropriately at all levels – to be able to avoid and deal with conflict
Flexibility and resourcefulness
Ability to be based on site in our Clonakilty office

As this is a part time role, days and times are to be discussed at interview. Ideally, the successful candidate will work across 5 days per week.

If this role sounds of interest, please click on Apply and we'll be in touch.

Location:

Clonakilty

Ireland

Time Type:

Part time

Contract Type:

Permanent