Overview

WELCOME TO SITA

At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.

You’ll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don’t just move the world forward—we’re proud to be recognized as a Great Place to Work® by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.

Are you ready to love your job?

The adventure begins right here, with you, at SITA.

ABOUT THE ROLE & TEAM

We are looking for a Senior Payroll & Benefits Consultant to join our Europe HR Operations team.

In this role, you’ll manage payroll and benefits across multiple countries while coordinating with payroll and benefits vendors. You’ll play a critical part in ensuring accurate, compliant, and timely payroll delivery, while also supporting benefit programs that directly impact our employees’ experience.

This is a key role in a growing HR Operations team, reporting to the Payroll Manager, and collaborating closely with local HR team members, Finance, and external vendors.

Empowered People, Reinventing Travel

WHAT YOU WILL DO

Payroll Management – 80%

Conduct payroll and benefits administration, providing detailed support with Payroll Operations for all internal customers across multiple countries.
Provide advice and support to internal and external stakeholders, leveraging strong knowledge of payroll compliance and SITA’s processes, procedures, and policies.
Prepare and input data for salary payments accurately and on time, ensuring compliance with all relevant regulations.
Support annual Reward Plan activities and other payroll-related initiatives.
Partner closely with internal HR stakeholders, outsourced payroll vendors, and Finance to ensure smooth payroll operations and issue resolution.
Receive and respond to everyday payroll-related enquiries from employees and vendors, providing timely and effective service.
Contribute to Payroll Operations projects, including process improvements, automation initiatives, and system integrations.

Benefits Administration – 20%

Collaborate with benefits providers, brokers, and legal authorities to ensure the accurate and timely administration of benefits.
Support the administration of employee benefit programs including medical, life, disability, health plans, pension schemes, savings plans, and global leave policies.
Oversee the Purchase-to-Pay (P2P) process for benefits-related invoices, working with Finance to ensure accuracy, timeliness, and issue resolution.
Manage the onboarding of new benefit providers and assist with contract processing and compliance requirements.
Advise and inform employees—together with People (HR) Country Managers—on changes and developments related to benefits, including eligibility, coverage, and policy provisions.

Qualifications

WHO YOU ARE

4+ years of hands-on payroll administration experience, ideally across multiple European countries.
Proven track record of managing payroll in Netherlands with strong exposure to other countries (e.g. Ireland, Nordics etc.); experience with multi-country payroll operations is preferred.
Solid experience working with multiple vendors and managing complex payroll/benefits ecosystems.
Strong understanding of employment regulations, payroll compliance, and benefits administration
Strong communication and stakeholder management skills—capable of building trusted partnerships with vendors, HR, Finance, and employees.
Comfortable working in fast-paced, high-growth environments with continuous new hires.
Advanced Excel and strong MS Office skills; experience with Oracle HRIS or similar systems.
Fluent in English; and Dutch is beneficial.
Knowledge of data protection, equal opportunities, and ethical practices as they apply to payroll and benefits.

WHAT WE OFFER

We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.

🏡 Flex Week: Work from home up to 2 days/week (depending on your team's needs)

⏰ Flex Day: Make your workday suit your life and plans.

🌎 Flex-Location: Take up to 30 days a year to work from any location in the world.

🌿 Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year.

🚀 Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!

🙌 Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.

SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.

Senior Consultant HR Operations

Benefits

Job Description