CVS Health, the parent company of Signify Health, is increasing investments in digital, data, analytics and technology and Signify Health is excited to be involved!

We are hiring for a dynamic new initiative for CVS Health that will run out of our state-of-the-art offices at Bonham Quay. This is your opportunity to be involved with a pioneering business that is transforming health care in the United States by making customer experiences more seamless, convenient and personalised.

CVS Health is focused on driving business agility and growth through technology, data, digital and experiential innovations. ‘Digital First, Technology Forward and Data Driven’ is not simply an aspirational goal for the company, but a prerequisite to accelerated growth.

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

As we reflect on our learnings and successes from remote work, we aim to provide a new state of the art flexible work environment in our Galway facility at Bonham Quay to support those objectives. Careers with offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to divide their time between our Galway office and their home office.

Position Summary

Please Note: This is a defined term 6 month contract role.

As a Senior UX Designer, you will be an integral part of an innovative and bold initiative aimed at transforming experiences for our colleagues, clients, and members. The Senior UX Designer is essential to ensuring product success and end-user satisfaction in a highly collaborative environment that follows lean and agile methodologies. The Senior UX Designer position is responsible for taking a user-centered approach to design in finding the right solution for users as part of small, cross-functional product teams. You will help educate both business and technology teams on the lean and agile processes and how the traditional UX role changes, as well as lead products from discovery through iterative delivery while maintaining a human-centered approach in design perspective and practice.

A firm understanding of user-centered design principles and user research methodologies is crucial for success in the role. Empathy, creative problem-solving, comfort with uncertainty, pairing with team members, excellent communication skills, curiosity and learning are the foundational characteristics of the Senior UX Designer.

Additional responsibilities of the Senior UX Designer include:

Solve the right problem through the understanding of user needs in order to deliver new or improved products and services that have real impact
Bring a lean/iterative mindset; be open to having conversations over extensive documentation
Full-stack designer: assist with all dimensions of design – research, usability evaluation, information architecture, wireframes, visual, CSS and HTML – it’s ok not be an expert in all, as long as you are open and want to learn
Work with cross-functional teams and pair with everyone – other designers, product managers, and product engineers
Embrace a Lean/Agile mindset: be willing to adapt and experiment with design process
Stay up-to-date on UX/UI design industry best practices and trends

Required Qualifications

5+ years’ related or direct professional experience in a blended UI/UX role.
2+ years’ experience in at least one of the 3 design pillars: user research, interaction design or visual design.
1+ years of working effectively with Agile and lean philosophies 
1+ years’ experience working independently with clients or stakeholder and designing business or enterprise applications
1+ years’ experience executing user-centered design methodologies by leading product design decisions from research through implementation
1+ years’ experience working in design and prototyping software tools such as Figma, Sketch, Axure and InVision
1+ year of experience with modern front-end technologies and open source frameworks (e.g. Material Design, HTML/CSS, grid systems, responsive design)

Preferred Qualifications

Experience with UX design advocacy within large business and technology organizations
Exceptional written, verbal, and visual communication skills along with a strong work ethic
Ability to rapidly prototype
Willingness to present on design topics internally
Healthcare experience

Education

Bachelor's Degree in Human-Computer Interaction, Psychology, Fine Arts, Computer Science or similar. Equivalent years of experience in lieu of degree considered.

Manager, Digital UX Designer (6 month Contract)

Job Description