Company Description

LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.

As a Technical Account Manager, you will own the technical success of a portfolio of enterprise customers by driving successful implementation, adoption, and optimization of LinkedIn solutions. You will act as a trusted technical advisor, working closely with customer stakeholders and internal teams to ensure customers realize measurable business value, proactively mitigate risks, and scale their use of LinkedIn products.

Key Responsibilities

Serve as the primary technical point of contact for assigned customers.

Build strong relationships with technical and business stakeholders.

Provide guidance on integrations, architecture, and best practices (APIs, SSO, data flows).

Translate business requirements into technical recommendations and solution designs.

Own the technical delivery across the customer lifecycle (onboarding, adoption, optimization).

Conduct technical health checks and identify adoption or performance risks.

Act as escalation point for complex technical issues and coordinate resolution.

Analyze usage data to drive adoption and improve outcomes.

Partner cross-functionally with Sales, CSM, Product and Engineering teams.

Provide structured product feedback and advocate for customer needs.

Qualifications

Basic Qualifications

6+ years' experience in Technical Account Management, Solutions Engineering, Technical Project Management or similar roles.

Experience working with SaaS or cloud platforms.

2+ years' experience with enterprise integrations (APIs, SSO, data systems).

2+ years' experience supporting enterprise customers
Fluency in English and either German, Italian or Dutch

Preferred Qualifications

Ability to manage customer relationships independently.

Ability to translate technical concepts into business value.

Strong understanding of system integrations and architecture.

Suggested skills

Technical Account Management

Stakeholder management

Relationship building

Additional Information

Global Data Privacy Notice for Job Candidates 

Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.

Workplace Type: Hybrid

Career Track & Grade: IC3/8

Department: GBO

Senior Technical Account Manager

Job Description