Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Lead Product Manager- Technical

Overview
Be part of the Mastercard Technology Fraud Products team driving the evolution of Mastercard's Decision Management Platform, which serves as the core for multiple business solutions to combat fraud and validate cardholder identity. Our platform processes billions of transactions per day in tens of milliseconds using a multi-tiered, message-oriented approach for high performance and availability.
Unlike traditional product roles focused on a single team, this position operates at the platform level, driving alignment, strategy, and execution across multiple engineering teams to deliver scalable, high-impact solutions.
• Are you interested in building platform capabilities that operate at global scale?
• Can you lead and align multiple teams toward a unified product vision and roadmap?
• Do you consider yourself capable of bridging deep technical systems with business outcomes?

Role
• Own and drive the end-to-end product roadmap
• Define product vision derived from business needs, market opportunities, and technology trends
• Drive alignment across Engineering, Lead SDEs, Architects, TPMs, and stakeholders to ensure cohesive execution
• Own and actively manage cross-team dependencies, and trade-offs
• Provide deep technical product insight to ensure requirements align with system capabilities, scalability, and performance needs
• Partner with engineering teams to influence system evolution, architectural direction, and platform scalability
• Decompose complex platform initiatives into capabilities and deliverables spanning multiple teams
• Resolve ambiguity and conflicts across teams to maintain delivery momentum
• Ensure initiatives are delivered cohesively across teams with clear release goals and success criteria
• Use data, research, runtime metrics, and customer insights to continuously refine priorities and roadmap direction
• Act as the voice of owned product and accountable for product-level outcomes
• Identify gaps and define new platform capabilities required to unlock business and customer value
• Balance short-term delivery needs with long-term platform scalability and sustainability
• Establish scalable mechanisms for roadmap planning, dependency management, and cross-team communication
• Monitor platform performance, adoption, and operational health; incorporate learnings into future roadmap decisions
• Identify risks that may impact delivery across teams and communicate effectively to leadership
• Drive post-launch reviews and ensure continuous feedback loops into product planning.

All About You
Must Have skills
• Proven experience as a Technical Product Manager working on platform products
• Demonstrated ability to own and drive roadmaps across multiple teams or domains
• Strong technical understanding of:
○ Distributed systems and microservices architectures
○ APIs (REST/gRPC), event-driven systems
○ High-scale, high-availability platforms
• Ability to engage deeply with engineers and architects on system design, trade-offs, and constraints
• Strong experience in cross-team alignment and dependency management in complex, matrixed organizations
• Strong analytical and data-driven decision-making skills
• Experience delivering large-scale, multi-team initiatives from concept to launch
• Excellent communication skills with the ability to influence both technical and non-technical stakeholders
• Experience working in Agile environments with multiple teams

Good to Have
• Experience working on fraud, payments, or decision management platforms
• Experience with cloud-native and microservices-based architectures
• Familiarity with performance-sensitive, real-time transaction processing systems
• Experience partnering closely with Engineering leadership (Lead SDEs, Architects) on platform evolution
• Exposure to go-to-market alignment and product adoption strategies

Mindset & Leadership
• High ownership with a strong sense of accountability and bias for action
• Ability to operate effectively in ambiguous and complex problem spaces
• Strategic thinker who can also dive into execution details when needed
• Strong collaboration and stakeholder management skills across geographically distributed teams
• Passion for technology, systems thinking, and continuous improvement

Responsibilities

• Owns and drives the multi-team platform roadmap across services and capabilities
• Defines and evolves platform vision aligned with business strategy and technology direction
• Leads cross-team alignment and ensures consistent execution toward shared platform goals
• Owns identification and resolution of cross-team dependencies challenges
• Makes trade-off decisions across teams balancing scope, scalability, performance, and timelines
• Uses research, metrics, and runtime insights to inform roadmap prioritization and product decisions
• Identifies and drives new platform capabilities and innovations to deliver customer and business value
• Partners with Lead SDEs and Architects to align product direction with system architecture and technical feasibility
• Ensures large initiatives are decomposed and executed effectively across multiple teams
• Establishes platform-level success metrics and monitors performance, adoption, and reliability
• Identifies risks across teams and proactively drives mitigation strategies
• Aligns platform roadmap with GTM plans and stakeholder expectations
• Leads post-launch reviews and ensures continuous feedback is incorporated into future planning
• Drives consistency in product practices across teams (EPICs & features quality, acceptance criteria, metrics)
• Builds strong internal networks and influences across engineering, program, and business stakeholders
• Mentors other product managers and contributes to building product excellence within the organization
• Supports hiring, onboarding, and development of product talent

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Lead Product Manager- Technical

Job Description