Overview

We are looking for confident, personable and commercially minded Sales Associates to join our retail team.

As a Sales Associate, you will be an ambassador for Les 100 Ciels, delivering a high standard of customer service while actively contributing to the commercial performance of the store.

You will build relationships with customers, develop a strong understanding of our collections and provide knowledgeable, considered advice to create an excellent in-store experience.

Responsibilities

Deliver a welcoming, attentive and personalised experience to every customer.
Actively drive sales and work towards store targets.
Develop strong product knowledge across our collections, fabrics, fits and key product features.
Understand customers' needs and confidently recommend appropriate products and styling options.
Build and maintain customer relationships to encourage repeat business and client loyalty.
Support clienteling activity and proactively communicate with customers regarding new collections and product arrivals.
Maintain excellent standards of presentation across the shop floor.
Support visual merchandising and ensure products are displayed according to brand guidelines.
Assist with deliveries, stock replenishment, transfers and stock counts.
Process transactions accurately and confidently using the till and POS system.
Support the wider store team with day-to-day operational tasks.
Maintain an organised and well-presented stockroom.
Represent Les 100 Ciels and its values professionally at all times.

Qualifications

Previous customer facing experience required.

Retail experience preferred but not required.

Sales Assistant

Job Description