Uniphar – Who we are

With a workforce of more than 3000 employees spread across Ireland, United Kingdom, Mainland Europe, MENA, and the USA, Uniphar is a trusted global partner to pharma and MedTech manufacturers, working to improve patient access to medicines around the world. Uniphar provides outsourced and specialized services to its clients, leveraging the strong relationships with 200+ of the world’s best known pharmaco-medical manufacturers across multiple geographies, enabled by our cutting-edge digital technology and our highly expert teams. Uniphar is organised into three key divisions: Supply Chain Retail & On Demand, Uniphar Med Tech and Uniphar Pharma.

Supply Chain & Retail

Supply Chain Services provides both pre-wholesale and wholesale distribution of pharmaceutical, healthcare and animal health products to pharmacies and hospital nationwide. The business supports a diverse customer base through the provision of strong service levels coupled with innovative commercial initiatives. In addition, the business provides services and supports that help independent community pharmacy to compete more effectively in an increasingly difficult environment and runs a network of Uniphar-owned pharmacies under the Life, Allcare, McCauleys and Hickeys symbol brands.

Pharma – On Demand

The On-Demand business is a specialist medical supply business that sources and distributes pharmaceuticals, medical equipment, and consumable supplies to healthcare professionals in over 160 countries worldwide. We have offices in Ireland, UK, Europe, USA and New Zealand. The company’s main divisions encompass everything from International Sales through Sales to NGO’s and Charities, Clinical Trials Supply, Imported (Unlicensed Medicines), Sexual Health Supplies, and the storage and distribution of medical products and devices for third parties.

Click here to find out more: About Us - Who we are | Uniphar

Culture at Uniphar

Uniphar is a combination of many businesses each with its own identity, culture, values, and ways of working. Our overarching culture narrative is inclusive of each of these stores. Uniphar lives and breathes four key pillars which unpin and support our culture.

We have a people first approach - we do the right thing. We support entrepreneurial spirit where adaptability, commitment & resilience is embodied in our way of working. We have a Common Purpose that connects our diversified businesses and people. Finally, Trust is at the heart of how we operate.

Everything Uniphar does is enabled by our people and as we continue to grow domestically and internationally, we become more diverse. This diversity fuels our business and culture.

Sustainability

Sustainability is at the core of what we do and is deeply embedded in our business strategy. We want to contribute positively to the people and the world around us. Running our business in a sustainable way ensures that Uniphar will continue to prosper in the long-term. We are focused on ensuring that each of the five pillars of our sustainability strategy are a fundamental part of our decision-making process.

We are seeking an experienced and highly skilled Senior TechOps Engineer to join our team. This role involves managing, maintaining, and improving our organisation's IT infrastructure while ensuring high levels of system availability, performance, and security. The ideal candidate will have extensive experience with various operating systems, networking, cloud environments, and enterprise-level infrastructure management.

Key Responsibilities:

Systems Administration:
- Manage and support on-premises and cloud-based systems.
- Install, configure, and maintain hardware and software, including servers, storage, and networking components.
- Ensure the stability, security, and performance of IT infrastructure across multiple platforms.
Monitoring & Performance Tuning:
- Monitor systems' health, performance, and capacity.
- Identify and troubleshoot issues to ensure high availability and optimal performance.
- Proactively manage patching and upgrades to minimise disruptions to the business.
Security Management:
- Implement and maintain security policies and procedures to protect systems and data, as laid out by our SecOps team
- Remediate vulnerabilities, ensuring systems are compliant with best practices and relevant regulations.
- Liaise with vendors to plan upgrades to managed firewalls, VPNs, and other security tools.
Backup & Disaster Recovery:
- Manage backup strategies and disaster recovery plans.
- Regularly test and refine recovery procedures to ensure data integrity and rapid restoration capabilities.
Automation & Scripting:
- Develop scripts and automation processes for system administration tasks using PowerShell
Collaboration & Support:
- Provide support for escalated issues from Internal Team Members and outsourced L1/L2 Provider
- Collaborate with developers, network administrators, and other IT staff to optimise and streamline infrastructure.
- Document system configurations, processes, and procedures for IT staff and end-users.

Required Skills & Qualifications:

2+ years of experience as a Senior Systems Administrator or similar role.
Strong knowledge of Windows systems.
In-depth Knowledge of cloud platforms (AWS, Azure, GCP) and virtualisation technologies (VMware, Hyper-V).
Experience with networking and diagnosing issues relating to (TCP/IP, DNS, DHCP, VLANs, etc.)
Hands-on experience scripting using PowerShell.
Experience with disaster recovery planning and execution.
Knowledge of cybersecurity best practices and security management (firewalls, VPNs, IDS/IPS).
Ability to work in a hybrid environment with strong time management skills.
Excellent problem-solving skills and ability to troubleshoot complex systems issues.
Participate in on-call rota

Preferred Qualifications:

Microsoft Server and Azure Certifications advantageous.
Experience with containerisation using Docker and Kubernetes
Familiarity with monitoring tools (SCOM, Nagios, Zabbix, Prometheus, Azure Monitor).

Senior TechOps Engineer

Job Description