POSITION SUMMARY

Reporting to the Mental Health Promotion eLearning Lead, the eLearning Design Coordinator will work as part of the Mental Health Promotion Team on the development and implementation of Jigsaw’s Mental Health Promotion programme of work. They will support the development of the Team’s mental health courses, programmes and initiatives through the application of Instructional Design approaches and the creation of innovative, interactive and user-friendly eLearning resources and assets. They will also provide eLearning supports to Jigsaw services and functions. The post holder will be reliable, highly motivated, enthusiastic and flexible in their approach to the work and be open and willing to contributing to the wider objectives of the organisation.

Please note: This is a full time, 12-month specific purpose (maternity cover) contract.

PRIMARY RESPONSIBILITIES:

Work collaboratively with other members of the Mental Health Promotion Team in the development and implementation of Jigsaw’s Mental Health Promotion programme of work.
Coordinate cross-functional eLearning and digital education projects across the organisation for both external and internal learner audiences.
Support other members of the Team in the development of eLearning content, including video, animations and audio and other graphic design elements.
Coordinate the design and implementation of the evaluation of eLearning courses and programmes, working with the Research and Evaluation Team as required.
Support the eLearning Lead and eLearning Administrator with the implementation and maintenance of an online, interactive Learning Management System to facilitate the management, delivery, monitoring and evaluation of our work across community and education settings.
Develop content for the various LMS portals including Jigsaw HR, working with subject matter experts across the organisation.
Support Jigsaw staff and external users of the Jigsaw eLearning platform.
Support the eLearning Administrator when needed with a range of activities across the online learner journey e.g. tech support, responding to queries, updating learner information.
Play a key role in the implementation of Jigsaw’s Mental Health Promotion actions as set out in Jigsaw’s organisational strategy.
Carry out other such duties as may reasonably be requested by Jigsaw to assist the advancement of the organisation’s objectives.

KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED:

Essential Criteria:

3rd level qualification in a relevant area relating to the role outlined above.

Minimum of 3 years’ experience in designing and developing eLearning content, including end-user training.

An extensive knowledge of Instructional Design Models.

Extensive experience of working with the Articulate 360 creative suite.

Extensive Experience of working with LearnUpon or similar Learning Management Systems.

Experience with the Adobe creative suite (Premiere Pro, InDesign, Audition) or similar creative software.

Knowledge of UI/UX design principles and accessibility requirements for online content development.

Experience in creating and editing video and audio content.

A demonstrated ability to manage multiple projects simultaneously.

A demonstrated ability to effectively work within cross-functional teams in a collaborative environment.

Strong IT Skills e.g. Microsoft Office (particularly PowerPoint, Excel).

Excellent writing skills and outstanding attention to detail.

Strong verbal communication skills including competence in presenting/training/facilitation.

Experience generating educational content for dissemination (e.g. training manuals, webinars, webpages, social media, toolkits), ideally with particular reference to youth mental health issues.

Ability to communicate and relate to a range of audiences (professionals, volunteers, parents, and young people).

Ability to manage and prioritise own workload and work with flexibility, initiative, creativity and imagination.

Capacity to work both on own initiative and as part of a Team.

Strong organisational, project management and administration skills.

Ability to meet strict deadlines and set targets.

Desirable criteria:

Understanding of the issues which impact on the mental health of young people and an understanding of mental health promotion, prevention and early intervention strategies.

Experience of delivering and/or designing educational and/or training workshops and programmes, preferably in the mental health and wellbeing field or education settings.

Passion for supporting young people and influencing change in relation to youth mental health.

High tolerance for complexity and change and an ability to flourish and adapt in a dynamic environment.

Salary commensurate with qualifications and experience. Factors taken into account in determining an appropriate scale include the candidate’s knowledge, skills, experience and qualifications relevant to the job.

The salary range for this role will be €44,242 to 63,540

Jigsaw operates the following benefits for its employees:

Defined contribution pension scheme with 10% Employer and 5% Employee contributions
10% Discount on Laya Healthcare
Annual leave 25 days, exclusive of public holidays and 1.5 company days
Comprehensive annual CPD schedule
Flexible working options
Financial support for further education

Please note:

The closing date for applications is 4pm on Monday 17th November. Interviews are due to take place online on Wednesday 26th November.

Application is by online application form only & CVs alone will not be accepted. Please complete all fields of the application form. Incomplete application forms will not be considered.
The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office.
All Jigsaw staff members are required to obtain Garda clearance as a condition of their initial and continued employment.

Jigsaw is an Equal Opportunities Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability, age, gender expression or sexual orientation, gender identity, ethnic or national origin, marital or civil partnership status or culture. Jigsaw is committed, where possible, to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To discuss the requirements of the role, the location of the role or any reasonable accommodation you might require, please contact a member of the HR team via recruitment@jigsaw.ie
All documentation received by Jigsaw will be processed in accordance with the Data Protection Acts, 1988 and 2003 General Data Protection Regulation (GDPR; 2018). The information will only be used by Jigsaw in the processing of job applications and for ongoing administrative purposes with job candidates.

eLearning Design Coordinator

Benefits

Job Description