Reports to:Sales Manager, Healthcare Division

Company:Brennan & Company

Territory:Dublin & Leinster (primarily)

The Brennan & Co Group, founded in Dublin in 1967, incorporates four companies –Brennan & Co, Brennan & Co NI, Brennan & Co SVSandIrish Power and Process Ltd.The Group is a market leader in the supply and servicing of equipment, reagents and consumables along with supply chain management to the Life Sciences, Healthcare, Industrial and Pharmacy sectors in Ireland, Europe and Asia.

At our heart we have always had a focus on our people. Our suppliers, our customers and our employees. We value innovation, exceptional customer service and quality in all we do.

We are a dedicated team of professionals who love what we do and the people we work with. Join us on our journey to grow our business while maintaining our core values of accountability, honesty, respect and communications.

About the Role

Due to continued growth of our Omnicell Pharmacy Automation portfolio, Brennan & Company is seeking an additional colleague to join our expanding Healthcare team.

The Product Specialistwill act as the clinical and technical expert within the territory, partnering closely with hospital pharmacy teams to support system implementation, training, optimisation, and ongoing use. This is an excellent opportunity for a hospital‑based Pharmacy Technicianwho is curious about a career in industry and would enjoy a more outward‑facing, consultative role.

You will bring practical hospital pharmacy experience, a strong understanding of pharmacy workflows, and the ability to translate clinical practice into effective, real‑world product solutions. Full product training and ongoing professional development will be provided.

This role is central to Brennan & Company’s long‑term growth strategy and plays a key role in building strong, trusted, and sustainable relationships with both customers and supplier partners.

Key Responsibilities

Provide expert product and technical supportto hospital pharmacy customers, including support of installed systems and discussion of enhanced or new solutions
Deliver high‑quality on‑site training and education, ensuring safe, efficient, and effective product use
Support and contribute to sales strategies and action plans, helping drive customer satisfaction, retention, and revenue growth
Manage and develop existing customer accounts, maintaining regular contact and providing structured feedback to senior colleagues and management
Plan and manage your own field‑based schedule, including preparation and delivery of product training and demonstrations
Be regarded as a trusted partner and extension of the pharmacy teamwithin your customer accounts

Monitor customer installations to:

Improve customer satisfaction
Build long‑term relationships
Identify broader opportunities across the Brennan Group
Represent Brennan & Company at professional conferences, meetings, and industry eventsas required
Work closely with Service and Technical Support teamsto ensure timely issue resolution and optimal customer outcomes
Effectively use CRM and internal IT systemsto manage accounts, sales activity, and reporting
Maintain accurate and up‑to‑date customer records, call plans, and activity logs
Stay informed on market trends, pharmacy automation developments, and evolving hospital pharmacy practices

Ideal Candidate Profile

Qualified Pharmacy Technicianwith experience in a hospital pharmacy environment
Full, clean driving licence
Strong interest in pharmacy automation, technology, and service improvement
Excellent communication, presentation, and relationship‑building skills
Highly organised, with the ability to manage a dynamic, field‑based role
Positive, growth‑oriented mindset with a collaborative, solution‑focused approach
Comfortable working independently while contributing to a wider sales and support team

What We Offer

Competitive base salary with annual bonus and pension scheme
Full product trainingand ongoing professional development
Educational sponsorship schemes
Company car, phone, laptop, and all necessary equipment
A supportive team culture with clear opportunities for growth and progression

Pharmacy Technician Product Specialist

Benefits

Job Description