Company Overview

Docusign brings agreements to life. More than 1.8 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using the Docusign AI-native IAM platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

We are building an internal engineering function dedicated to owning the reliability, code-ification, and continuous delivery of our enterprise and product security tooling — replacing legacy security practices with modern security engineering methodologies. As our Security Site Reliability Engineer, you will build and drive the infrastructure-as-code, automation, and operational maturity across our entire security platform portfolio — including SIEM/SOAR, EDR/NDR/XDR, SAST/DAST, CNAPP/CSPM. Partnering closely with Core Platform and DevOps engineering teams, you will establish high availability, self-service developer tooling, and automated guardrails at scale.

This position is an individual contributor role reporting to the Director of Identity Security and Security Solutions Engineering.

Responsibility

Build and manage the underlying infrastructure, monitoring, telemetry, and compute environments to relieve downstream security teams of infrastructure overhead
Drive engineering and IaC strategy for Microsoft Sentinel, including ingestion pipelines, workspace governance, detection frameworks, and cost optimization
Develop reusable, hardened Terraform and Bicep/ARM modules deployed via automated CI/CD pipelines with integrated policy-as-code gates
Support cross-functional orchestration workflows connecting ITSM, messaging channels, and SIEM/SOAR platforms to streamline evidence collection and incident remediation
Support automated, on-demand security sandboxes to support offensive security exercises and adversary simulation testing
Establish infrastructure and monitoring capabilities to support dynamic safety validation and testing of AI-driven tools prior to production rollout
Contribute to an internal developer portal offering visibility into vulnerability metrics, automated fix workflows, and guardrails
Streamline compliance reporting by automating evidence gathering against regulatory benchmarks and industry security frameworks

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

5+ years of experience in SRE, cloud infrastructure, platform engineering, or security engineering, with 1+ years leading a production platform as a senior or lead engineer
Bachelor's degree
Experience with Microsoft Sentinel and Azure Monitor/Log Analytics (workspace topology, connectors, KQL, automation rules, and playbooks)
Experience with Terraform (custom modules, state architecture, multi-environment design)
Experience building and managing automated release pipelines using Azure DevOps Pipelines, GitHub Actions, or similar platforms
Experience with Python development
Experience defining SLOs/SLIs, error budget management, observability strategies, incident response rotation design, and blameless postmortems
Experience aligning stakeholders across Security, DevOps, and Product engineering

Preferred

ARM or Bicep familiarity
Experience with C#/.NET, Kubernetes, or container runtimes
Experience extending security platform patterns to AWS or GCP environments
Familiarity with OPA/Rego, Azure Policy, or static analysis tools like Checkov
Prior experience automating compliance controls for SOC 2, ISO 27001, or FedRAMP benchmarks
Microsoft SC-200, AZ-500, AZ-400, or HashiCorp Certified: Terraform Associate

Life at Docusign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

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Security Site Reliability Engineer

Job Description