Band

Level 4

Job Description Summary

This role is responsible for providing functional and therapeutic area/brand expertise to support responses to complex and highly complex escalated medical enquiries from Novartis country affiliates worldwide, and other medical information activities such as creation and quality review of Global Response/Guidance and Q&A documents.

The main responsibilities of the role are as follows:

· Delivery of complex or highly complex deliverables; responses to escalated medical enquiries for
priority/launch brands
· Review of MI deliverables to ensure quality requirements are met
· Developing content for digital platforms
· Providing input into MI Service processes and standards to ensure optimal efficiency and productivity
· Management of Congress Medical Information booth enquiries
· Support (onsite, remote) to MI activities at congresses
· Reporting on enquiry metrics and insights from countries and regions

Job Description

Title: Senior Medical Information Manager

Location: Dublin, Ireland; UK: Homeworker, London

About the role:

This role is responsible for providing functional and therapeutic area/brand expertise to support responses to complex and highly complex escalated medical enquiries from Novartis country affiliates worldwide, and other medical information activities such as creation and quality review of Global Response/Guidance and Q&A documents.

The main responsibilities of the role are as follows:

Delivery of complex or highly complex deliverables; responses to escalated medical enquiries for priority/launch brands
Review of MI deliverables to ensure quality requirements are met
Developing content for digital platforms
Providing input into MI Service processes and standards to ensure optimal efficiency and productivity
Management of Congress Medical Information booth enquiries
Support (onsite, remote) to MI activities at congresses
Reporting on enquiry metrics and insights from countries and regions

Essential Requirements:

Education Minimum:

Healthcare professional degree or degree in a healthcare-related field Desirable: advanced degree (PhD, PharmD, MD) in life science/healthcare

Experience :

Minimum 3 years’ experience in Medical Information/Communications in the Pharmaceutical Industry (or related Medical Affairs role)
Experience with Novartis therapeutic areas
Strong knowledge and application of good practices in medical enquiry management and writing for medical information
Experience with reviewing medical/clinical content and providing constructive feedback
Extensive knowledge of information resources and the effective/efficient use of them
Solid understanding of medical concepts and the implications on a broader scale in the Pharmaceutical industry (regulatory, PV, legal, commercial, drug development, etc.)
Strong client focus
Strong cross-functional skills and proven experience in collaboration with other departments/groups
Excellent interpersonal communication and presentations skills
Demonstrated innovative thinking and solution-oriented problem solving skills
Ability to manage work output within given timelines

Commitment to Diversity & Inclusion:

We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Benefits and rewards:

Read our handbook to learn about all the ways we’ll help you thrive personally and professionally:

https://www.novartis.com/careers/benefits-rewards

Skills Desired

Building Construction, Clinical Practices, Clinical Research, Clinical Trials, Drug Development, Hazard Identification, Health Sciences, Immunology, Intensive Care UnIT (Icu), Internal Control, Internal Medicine, Job Description, Medical Information, Organization Skills, Patient Care, Stakeholder Engagement, Tcp/Ip Protocols, Utilization Management (Um)