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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About the Role:

The Salesforce Competitive Intelligence team is seeking a curious self-starter to fill the role of Manager/Senior Manager on our scale team. This person will be aligned with the South EMEA organisation and will identify and provide competitive insights that help drive the strategy and success of the Sales team through competitive deal support, programs and initiatives. The ideal candidate will easily toggle between research, insights, deal support, and program execution. This individual takes pride in helping Salesforce win in a highly competitive market.

This position requires strong written and verbal communication as well as organisational skills, and the ability to manage deliverables across cross-functional teams and cross time-zones. Key qualities for success in this role include: identifying and understanding the competitive landscape of a Sales team, developing a mutual stakeholder relationship with OU leadership, managing complex business processes, analytical problem-solving skills, tech-savvy and excellent troubleshooting skills, entrepreneurial drive and work ethic, results orientation, and a demonstrated ability to add value and succeed in a fast-paced environment. As this role will support teams in different time zones. some flexibility will be required. It is an exciting opportunity to have an impact and drive change on a global level.

Responsibilities:

Think strategically to provide advice to senior sales leadership.
Identify gaps, recommend actions to sales leaders, set a plan and drive the execution.
Act as first point of contact for competitive sales topics for the OU, engaging and collaborating with other supporting functions to improve our win rates.
Define and execute competitive programs for South EMEA markets.
Provide proactive / reactive deal support to sales teams in specific competitive opportunities.
Identify, develop, and deliver enablement to arm the Sellers with competitive strategies to win.
Stay tuned to market signals (competitive messaging, trends, etc) to identify opportunities to engage.

Required Skills:

Strong communication and presentation skills.
Proven leadership, networking, relationship-building and influencing skills.
Ability to work both independently and in a larger team setting.
High sense of urgency to respond to critical business questions.
Experience turning data into actionable insights.
Curious, analytical, innovative, and wildly creative — with the execution skills to make it happen.
Knowledge of Salesforce solutions and how they differentiate in the market.

Preferred Experience:

5+ years of technical experience as a solutions engineer, enterprise architect, technical architect, product manager or engineer.
Proven success working strategically as part of competitive sales processes.
Experience working with sales teams in multiple locations is desirable.
Knowledge of our biggest competitors is a big plus.
Multilingual skills (Spanish, Italian, or Arabic).

Education / Experience:

BS in Computer Science, Information Management, Business Management, or equivalent work experience.
Internal understanding of Salesforce’s current data/reporting/governance tools and sales processes are highly preferable.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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Competitive Intelligence Manager/Senior Manager

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