We are Uisce Éireann. Every day, we are responsible for the delivery of secure, safe, and sustainable water services for the people of Ireland. As Ireland’s national regulated water utility, our vision is a sustainable Ireland where water is respected and protected, for the planet and all the lives it supports.

Our purpose at Uisce Éireann is to rise to the challenge of delivering transformative water services that enable communities to thrive. That means we are proud to take on the responsibility of protecting our water supply and passing on a safe and secure water system to a rapidly growing population and empowering Ireland’s social and economic growth.

We are passionate about empowering our people, enabling them to make a positive impact on communities across Ireland. We are guided by a shared vision and purpose, grounded in values that define who we are and shape how we work, where we deliver for customers and communities, we work better together, we do the right thing, we aim high, and we keep each other safe. Our behaviours define how we interact, communicate, and succeed together. These values and behaviours apply to each one of us, across every role, location, and level.

Our goal is to attract and develop skilled and talented people from diverse backgrounds, who bring a dynamic range of expertise and insights to our work. With a strong, values-driven workforce, we ensure Uisce Éireann can continue advancing Ireland’s water services and meeting the needs of the communities we serve for generations to come.

The Role:

The Asset Operations function forms the cornerstone of service delivery to customers, protecting the environment and meeting regulatory standards as well as managing the majority of operational expenditure. The Asset Operations function has responsibility for operational and maintenance strategy, policies, planning and standard operating procedures for Water and Wastewater operations both nationally and regionally, ensuring that value for money and customer service is delivered.

The Integrated Operations function monitor the performance of the operating environment, ensuring risks to service continuity are identified and managed and that the Customer first approach is at the forefront of Asset Operations activities. This will include the performance of the asset base, optimising production and managing network integrity during interventions.

The ICA team play a key part in ensuring the operation of UÉ’s asset base and the quality of the data that is utilised by the field, telemetry and NOMC teams.

The Instrumentation, Control & Automation Operational Technology Supervisor reports to the ICA Regional Lead and is responsible for leading a geographically dispersed team of Site Operational Technology operatives and ensuring excellent response to operational needs. This involves being responsible for both planned and reactive, Instrument, Control and Automation activities.

Main Duties and Responsibilities:

Responsible for the overall management of planned and reactive instrumentation, controls and automation (ICA) maintenance and repair activities across the UÉ asset base within a geographical area
Lead, support and develop a team and provide them with the necessary direction and skills in order to ensure the provision of ICA maintenance and repair services
Manage the undertaking of a range of instrumentation, controls and automation tasks utilising internal team and external contractors, which may include fault finding and diagnosis, signal testing, calibration of field instrumentation and associated equipment used in process control and maintenance and repair of communication systems and controllers
Ensure the team works in accordance with defined levels of operational competence, health and safety requirements, QA systems and procedures using the technology provided
Responsible for managing the budget allocated to the team including approval of purchase
Responsible for managing the team’s material consumption, ensuring efficient use of vehicles and equipment distribution throughout the area
Maximise the effectiveness of the team and develop and grow the skills of all team members through coaching, training and performance management
Contribute to the development of standard operating procedures that maximise quality of output, efficiency and support the adoption of processes
Responsible for resource management including team meetings, productivity management, utilisation of vehicles and undertaking of periodical performance reviews, appraisals and resulting recommendations
Oversee policy implementation and best practice standards including safe working practices
Responsible for ensuring direct reports operate and maintain Irish Water vehicles, as required, in a responsible manner in line with all relevant UÉ vehicle, health, safety and security policies. Other responsibilities include:
Monitoring driver compliance, completing vehicle inspections and recording and reporting any vehicle defects to Facilities & Fleet team.
Ensure all information is accurately recorded and promptly reported for audit purposes
Responsible for investigating escalated customer complaints/ local representative queries and reporting the actions taken to resolve
Ensure inventory stores are effective to provide critical spares as required
Support in the coordination and participate in incident and emergency response as required, ensuring all health and safety standards are met
Participate in out of hours and standby working as required
Responsible for monitoring and reporting KPIs for processes over which they have ownership
Responsible for managing field-based teams, preparing and delivering timely internal communications

General Duties and Responsibilities

Collaboration with key internal stakeholders across the UÉ business.
Responsible for promoting and delivering health and safety commitments across UÉ and its supply chain, reinforcing positive behaviours and delivering health and safety objectives and requirements to the highest industry standards.
Support the delivery of the Uisce Éireann Transformation Programme, driving results required within the Directorate and supporting organisation-wide objectives.
Provide visible leadership for your team, coaching and developing them to achieve their full potential and deliver business objectives, promoting collaboration and highlighting the behaviours that are expected from everyone in the team.
Conducts duties and responsibilities in accordance with Uisce Éireann’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of UÉ business information, and delivery of critical services, in accordance with the NIS Directive and any other relevant cybersecurity regulation.
Other duties as required.

Knowledge, Skills and Experience:

Relevant third level qualification and or accreditation is desirable
A minimum of 3 years’ relevant experience is required. Experience in the water, utilities or similar industries is desirable
Full, clean and valid Irish category B driving licence is minimum requirement. A clean driving licence is defined as meaning that the applicant has not been convicted of an offence under the Road Traffic Acts (other than an offence for which the penalty is the imposition of penalty points
We work better together - demonstrated people management ability, proactive development, motivation and engagement of staff
Experience managing a team, with strong people, change management and conflict resolution skills. Experience in day-to-day operational management of direct reports
Highly motivated individual, working to the highest professional standards and with proven ability to deliver results within a team.
We do the right thing - strong analytical skills and ability to identify and analyse problems and potential improvements, and propose and implement solutions
Demonstrate adaptability and the ability to change focus and direction in line with business strategy and requirements
We aim high- proactively identifying new areas of improvement and using newly gained knowledge and skill on the job

The closing date for receipt of applications for this vacancy is 31/07/2026.

Please note that applications submitted after this closing date will not be accepted.

*Please be advised that if successful you will be placed on the salary range based on your skills and experience. Please note the Market reference point (midpoint) of the range is generally the upper end of the offer where someone is deemed to be fully competent to take on the duties of the role, and leaves room for the employee to progress through the pay range as their experience develops further.

Uisce Éireann is an equal opportunities employer.

We are committed to providing a diverse and inclusive place of work and have a robust strategy and framework called ibelong to enable this. We are an equal opportunity employer and through our recruitment process we welcome and encourage applications from interested and suitably qualified individuals regardless of gender, age, racial or ethnic origin, membership of the traveller community, religion or beliefs, family or civil status, sexual orientation/gender identity or disability.

Instrumentation, Control & Automation Operational Technology Supervisor

Job Description