Client Services Support

The primary purpose of this role is to provide a superior level of support to the Client Service Teams in order to assist the business in the achievement of its Objectives. The company Objectives are expressed in terms of Client, Financials, People and Operational Excellence.

In our Corporate Risk and Broking Retail line of business, we provide appropriate and innovative Insurance Programs for our Clients. Our clients rely on us to craft strategies to quantify, mitigate, and transfer risk, taking advantage of our specialist industry experience and unparalleled market know-how.

The Role

Assist business in achieving the best client service in an efficient and friendly manner and assisting to ensure that all client deadlines are met
Document management of inbound and outbound documents
Assist broking teams with renewal invites, reminders, debiting and file management
Assist in company audit processes.
Develop system expertise and technical knowledge with a view to progressing toward a client engagement role
Ensure compliance with all regulatory requirements and company procedures
Participate in project work
Provide assistance to all colleagues including new joiners and build relationship with colleagues in other teams both on and off shore

Client Service Support

Benefits

Job Description