We’ve worked hard to build a culture where people feel a genuine sense of belonging, wherever they work in our operations, and whatever their role. Our culture is grounded in our core values and our very strong commitment to delivering every day for our clients and their customers, getting everyone home safely, and caring about your wellbeing.

The Role:
Daily oversight and management of crews working on Residential Virgin Media contracts throughout Connacht with a view to maximising core KPI’s and adherence to quality and H&S standards and ensuring client satisfaction with services provided by Actavo.

Responsibilities:

Allocate daily workload to crews throughout Connacht
Monitor completion throughout the day
Identify jobs in jeopardy and endeavour to optimise completion
Identify training needs and areas of improvement
Front line response to client queries
Compile daily and weekly timesheets
Adhere to and maintain compliance with all Health and Safety procedures within your work.

Requirements:

Previous related experience leading a team of Installers
A full driver’s license is required
Intermediate understanding of VM Network operation and signal flow preferred
Computer literate – intermediate knowledge of Microsoft Word and Excel
Excellent communication skills required
Ability to work flexible hours and overtime when necessary

Benefits:

Pension plan
Life assurance – 4 times your annual salary
Employee assistance programme
Refer a friend scheme
Maternity pay
Educational assistance
Career progression opportunities
Long Service Awards

Team Manager - Residential Technicians

Benefits

Job Description