Meta is seeking a Controls Manager to join our Controls team within Meta Business Services (MBS). Our team drives continuous improvement of the control environment across the organization, with a focus on safeguarding the integrity of financial processes and protecting Meta against risk. The successful candidate will be a proactive, solutions-oriented professional who thrives in a cross-functional environment. They will be responsible for connecting the right people and teams to resolve control issues, driving process improvements, and applying their expertise to strengthen the control landscape. Demonstrated project management experience, including managing cross-functional initiatives from scoping through execution and the ability to navigate complex stakeholder environments across Finance are essential.

Responsibilities

Serve as a key connector across Finance cross-functional teams, ensuring control issues and risks are escalated to and addressed by the appropriate stakeholders
Lead and manage finance integrity-focused control projects end-to-end, from scoping and planning through execution, remediation, and post-implementation review
Identify, assess, and mitigate risks related to financial integrity across Meta's finance operations processes
Drive process improvement initiatives to strengthen the control environment, reduce manual effort, and increase the effectiveness of financial integrity prevention and detection mechanisms
Collaborate with cross-functional partners (Finance Operations, Legal, Policy, and Engineering) to design and implement controls that address emerging risks
Conduct control design reviews and risk assessments focused on financial integrity across finance operations
Develop and maintain process documentation, control narratives, and risk assessments related to the controls
Deliver clear progress updates, reports, and recommendations to leadership and cross-functional stakeholders
Anticipate potential roadblocks, identify dependencies across teams, and proactively facilitate the resolution by connecting the right subject matter experts
Stay current on evolving risk trends and industry best practices to ensure Meta's controls remain effective
Promote awareness and understanding of risks across Finance and MBS partner functions

Minimum Qualifications

5+ years of experience in risk management, internal controls, internal audit, fraud investigation, or financial integrity roles
Bachelor's degree in business, accounting, finance, or a related field
Demonstrated project management experience, including managing multiple concurrent work streams with cross-functional dependencies
Experience working cross-functionally, with a proven ability to build relationships and influence without direct authority
Experience conducting risk assessments and designing controls to mitigate risks
Experience distilling complex issues into clear, actionable recommendations for diverse audiences, including written reports and stakeholder presentations
Problem-solving skills that demonstrate creativity, logical thinking, and sound business judgment

Preferred Qualifications

Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
Experience in Order to Cash or related field
Experience in a high-tech platform company or at scale in financial services
Recognized professional qualification (ACA, ACCA, CIMA, CPA, CFE, CIA, or equivalent)
Knowledge of internal control frameworks (COSO, COBIT) and their application to financial integrity
Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
Experience with process mapping, root cause analysis, and driving sustainable process improvements
Demonstrated ability to leverage AI tools to optimize workflows and drive process efficiencies
Experience with analytics, data-driven monitoring, or continuous control monitoring
Experience in a SOX-controlled environment, including SOX readiness or compliance activities

MBS Controls Manager

Job Description