Job Description

Aramark Ireland delivers integrated facilities management, workplace experience, and food services solutions across a wide range of client sites. With a strong focus on service excellence, innovation, and creating welcoming environments, Aramark plays a key role in enhancing the daily experience of clients, employees, and visitors. Our teams are committed to maintaining high standards in safety, professionalism, and customer service at every touchpoint.

Job Responsibilities

Building Access & Security

Opening and closing of the building
Management and issuing/return of visitor access cards, including administration of temporary and lost cards
Issuing and recording of keys to contractors and client staff
Monitoring Fire and CCTV systems, responding promptly to alarms or issues, and reporting in line with site procedures
Anticipating, welcoming, and announcing visitor arrivals

2. Reception & Front of House Operations

Monitoring the reception area throughout the day
Maintaining a clean, tidy, and professional reception and tea station area
Managing walk-in enquiries effectively
Providing a professional and welcoming presence for all tenants and visitors

3. Visitor & Contractor Management

Welcoming visitors and coordinating arrivals
Handling visitor queries in a professional and timely manner
Managing contractor access, including key control and sign-in procedures

4. Communication & Enquiries

Managing phone enquiries efficiently
Handling internal and external email communications
Monitoring emails throughout the day and responding as required
Supporting general internal communication within the building

5. Facilities & Amenities Monitoring

Supporting the facilities team with daily tasks, including monitoring restrooms, tea stations, and canteen areas
Reporting maintenance or service issues to Facilities Management as required

6. Mail, Deliveries & Logistics

Managing deliveries, couriers, and collections
Liaising with Mail Metrics postal services
Coordinating incoming and outgoing mail

7. Financial & Sensitive Item Handling

Notifying relevant departments of received cheques or sensitive items
Following site procedures for secure handling and distribution

8. Facilities Management Support

Providing support to the Facilities Management team as required
Assisting with day-to-day operational needs across the site

9. General & Ad Hoc Duties

Carrying out any other duties required to support the safe, efficient, and professional operation of reception and the building, as directed by site management

Front of House Administrator

Job Description