The Opportunity:

We are seeking a Team Leader -Laboratory Services to join our dedicated on-site team in Blanchardstown, Dublin. This leadership role will oversee daily laboratory support operations, coordinate resources, and ensure service levels are consistently achieved.

Team Leader – Laboratory Services

Location: Blanchardstown, Dublin

Contract Type: Full-time, permanent

Working Hours: Monday–Thursday, core business hours

About the Role

Avantor Services provides a broad variety of on-site laboratory services for leading pharmaceutical customers. We work in partnership with our clients to deliver critical scientific support, ensuring their scientists can focus fully on advancing research.

What you’ll do

As Team Leader, you will:

Coordinate daily operations: Oversee workload, service levels, schedules, and resource allocation for the Lab Services team.
Provide technical expertise: Guide preventative maintenance, troubleshooting, and documentation for laboratory instruments (pipettes, balances, pH meters, bioreactors, biological safety cabinets, freezers, etc.).
Manage solution preparation services: Support preparation of non-GMP buffers, solvents, and mobile phases, ensuring accurate labelling, documentation in Customer ELN, and compliance with SHE procedures.
Oversee glassware management: Ensure timely collection, washing, inspection, and return of laboratory glassware to stock locations.
Support lab operations: Coordinate expired solution disposal, vacuum system venting, unpacking/logging of deliveries, and logistics for sample shipments.
Lead and mentor the team: Train new Lab Services Associates, ensure cross-training across tasks, and develop skills to provide full coverage of services.
Drive continuous improvement: Champion 5S activities, identify process efficiencies, and deliver improvements that reduce cost and save time for the customer.
Governance and reporting: Provide KPIs and SLA reporting for governance meetings and huddle boards, ensuring transparency and accountability.
Stakeholder communication: Act as the key contact for the Site Services Manager, escalating issues promptly and ensuring effective information flow.

What you’ll need to succeed

Background: BSc [or equivalent] in a scientific discipline, including laboratory based modules
Experience:
- Proven people management experience.
- Previous experience in a customer-facing laboratory support role; experience in the pharmaceutical sector is highly desirable.
Technical skills:
- Hands-on troubleshooting and experience with a wide range of laboratory equipment.
- IT literate; proficiency in MS Office Suite and SAP preferred.
Personal attributes:
- Strong problem-solving and analytical mindset.
- “People first” attitude with excellent coaching and mentoring skills.
Other: Valid driving licence.

Why join Avantor?

At Avantor, we are committed to diversity, equity, and inclusion. We believe the collective talents and perspectives of our associates drive the positive impact we create in the world. You will be part of a culture where every associate is empowered to grow, succeed, and shape the future of laboratory services.

#LI-Onsite

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Privacy Policy:

We will use the personal information that you have submitted to us in order to consider your application for the relevant role.

Your privacy is important to us. Please click here for our Privacy Policy which explains the purposes for which we will use your personal information and the ways in which we will handle and retain your information. It also explains the rights you have in relation to your information, and how to contact us with any queries or requests.

3rd Party Non-Solicitation Policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.

Team Leader – Laboratory Services

Job Description