About Us

We are a leading Managed Service Provider (MSP) serving SMEs across Ireland. Our mission is to deliver exceptional IT support, cybersecurity solutions, and cutting-edge AI and automation services that empower businesses to thrive. As we continue to grow, we’re looking for a driven and dynamic Sales Business Development Manager to join our team and help us connect with businesses ready to elevate their IT strategy.

Role Overview

This is a hunter-style outbound sales role focused on identifying and engaging prospective clients who are:

Considering switching MSPs
Concerned about cybersecurity
Interested in leveraging AI and automation to improve operations

Your primary responsibility will be to generate qualified appointments for the Sales Team by making outbound cold calls, nurturing leads, and building a strong pipeline of opportunities.

Key Responsibilities

Conduct outbound cold calls to targeted SME prospects
Qualify leads and schedule appointments for the Sales Team
Maintain accurate records in the CRM system
Collaborate with marketing to refine messaging and campaigns
Stay informed on industry trends, especially in Cybersecurity, AI, and Automation
Meet and exceed weekly/monthly KPIs for calls, appointments, and conversions

Ideal Candidate Profile

We’re looking for a true hunter—someone who thrives on the thrill of the chase and is passionate about opening doors and starting conversations. The ideal candidate will have:

Personality Traits of a Successful BDM:

Loves to close new business
Numbers Driven, always looking for more
Highly self-motivated and goal-oriented
Resilient ability to handle rejection and be persistent
Energetic and enthusiastic with a natural ability to engage others
Curious and consultative—asks great questions and listens actively
Competitive spirit with a drive to win and outperform
Organised and disciplined in managing time and follow-ups
Tech-savvy and comfortable discussing IT, cybersecurity, and automation

Qualifications & Experience

Proven experience in outbound B2B sales, preferably in IT or tech services

Strong communication and interpersonal skills

Familiarity with CRM systems and sales tools

Understanding MSP services and SME business challenges is a plus

Sales Business Development Manager (BDR)

Job Description