Oncology Quality Manager

Location: Limerick Cancer Centre
Job type: Permanent

Overview of role:

The Limerick Cancer Centre is hiring an Oncology Quality Manager on a permanent, full time contract. The Oncology Quality Manager is responsible for the development, implementation, and continuous improvement of the Quality Management Programme within the oncology service. The role ensures compliance with national regulations, international standards (e.g. JCI), and best practice guidelines, supporting safe, effective, and patient-centred care. The Quality Manager will work closely with the wider UPMC Quality function, clinical and support teams and Senior leadership team.

Primary Duties and Responsibilities:

1. Quality Management

Develop, implement, and maintain the Oncology Quality Management programme in line with national and international standards.
Ensure policies, procedures, and protocols are current, compliant, and accessible.
Ensure the integrity of document control processes, including version control, review cycles, and approvals.

2. Regulatory Compliance & Accreditation

Ensure compliance with:
JCI Accreditation Standards
National Cancer Control Programme (NCCP) requirements
Radiation protection regulations (EPA/HIQA as applicable)
Lead preparation for external inspections, audits, and accreditation surveys.
Coordinate responses to audit findings and regulatory requirements.

3. Risk Management

Oversee the departments Risk Management Framework, including risk identification, assessment, mitigation and monitoring
Conduct root cause analysis (RCA) and ensure implementation of corrective and preventive actions (CAPA).
Maintain the department risk register.
Promote a culture of safety, transparency, and continuous learning

4. Audit & Quality Improvement

Develop and deliver an annual audit programme.
Facilitate clinical audits in line with radiotherapy and oncology standards.
Monitor Key Performance Indicators (KPIs) and quality metrics.
Lead and support quality improvement initiatives across the service.

5. Patient Safety & Experience

Ensure patient pathways are aligned with safety and quality standards.
Monitor patient feedback, complaints, and compliments.
Implement quality improvements based on patient experience data.
Support compliance with safeguarding, patient rights and safe-care standards.

6. Training & Education

Provide training to staff on quality systems, accreditation standards, and regulatory compliance.
Support staff in understanding incident reporting, audit processes, and quality improvement methodologies.
Promote awareness of safety culture and continuous improvement.

7. Multidisciplinary Collaboration

Work collaboratively with Radiation Oncologists, Physicists, Radiation Therapists (RTTs), Nursing, Administration teams and the wider UPMC Quality Function.
Participate in governance, risk, and multidisciplinary meetings.
Support integration of quality practices across all Oncology workflows.

8. Data Management & Reporting

Analyse and report on quality and safety data.
Produce regular reports for senior management, governance committees, and external bodies.
Support data-driven decision-making within the department.

Qualifications & Experience:

Skills essential to the post:

Strong knowledge of Oncology workflows and clinical processes
Expertise in quality management systems and accreditation standards (e.g. JCI)
Excellent analytical and problem-solving skills
Strong communication and stakeholder engagement skills
High attention to detail and organisational skills
Ability to lead change and drive continuous improvement

Qualifications

Essential

Degree in a healthcare-related discipline (Radiotherapy, Nursing, Physics, or equivalent)

Desirable

Qualification in Quality Management / Patient Safety
Lean, Six Sigma, or quality improvement certification

Experience

Minimum 5 years’ experience in a radiotherapy or oncology setting

Job Specific Competencies and Knowledge:

Essential

Experience in quality management, clinical audit, or governance
Knowledge of regulatory and accreditation standards
Excellent IT skills: MS Office skills to include MS Teams, Word, Excel and PowerPoint

Desirable

Experience with JCI accreditation processes
Experience managing audits and inspections

Additional Responsibilities

Participate in service development initiatives
Support implementation of new clinical pathways and workflows
Contribute to strategic planning and service expansion

Salary: €70,000 - €90,000 per annum based on a 39 hour week

A panel may be formed as a result of this campaign from which current and future vacancies may be filled.

Please contact oreillye@upmc.ie for queries relating to the recruitment process or role.

Please note that UPMC reserves the right to close this recruitment campaign earlier than the advertised closing date if a high volume of applications is received or if a sufficient number of suitable candidates have been identified. We therefore encourage you to submit your application as early as possible.

This job description is intended to be an outline of the areas of responsibility. As UPMC and the post holder develop, this job description may be subject to review in light of the changing needs of the business.

Equal Opportunity Statement and Benefits

UPMC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

At UPMC we provide a total rewards program that is not only market competitive, but fair and provides growth opportunities for all our colleagues.

Benefits – Fully paid maternity and paternity leave for new parents. Competitive Pension Plan, company funded Death in Service Benefit x 3 times. Critical Illness cover for all employees up to the age of 66.

Performance and Recognition – Rewards for performance that supports the goals and mission of UPMC through our annual ACES programme.

Work-Life Balance – Enhanced annual leave up to a maximum of 27 days. Flexible working opportunities to support you to work around external family commitments.

Development and Career Opportunities – Opportunities for each employee to reach their career goals through continued learning and/or advancement.

About UPMC

UPMC is a renowned multinational academic medical centre committed to delivering people-focused care that’s close to home. Headquartered in Pittsburgh and affiliated with the University of Pittsburgh Schools of the Health Sciences, UPMC shapes the future of health through clinical and technological innovation, research and education. UPMC expands its expertise globally, bringing world-class care across continents through its UPMC International division — an owned and operated network of hospitals and ambulatory care centres in Italy, Ireland and Croatia. UPMC International brings new access to the signature specialty services of UPMC Hillman Cancer Centre, UPMC Sports Medicine and others to more people in more places around the world.

In Ireland UPMC has provided high-quality healthcare in the South East since 2006. UPMC’s operations in Ireland now include UPMC Whitfield Hospital in Waterford, UPMC Sports Surgery Clinic in Dublin, UPMC Kildare Hospital in Clane, and UPMC Aut Even Hospital in Kilkenny. Outpatient care is available at the UPMC Carlow Outreach Centre, UPMC Hillman Cancer Centre radiotherapy locations in Waterford and Cork, UPMC The 4th Practice in Mallow, and across UPMC Sports Medicine Clinics in Dublin, Waterford, Limerick, Tipperary, Cork, and Mayo. UPMC has also established a nationwide Concussion Network. UPMC's Global Technology Operation Centre is based in Kilkenny.

Oncology Quality Manager

Benefits

Job Description