Senior Revenue Operations Administrator

Department: Revenue Operations

Employment Type: Full Time

Location: Duleek

Description

Who are we?

At Bright, we create cutting-edge software for accounting, payroll, tax, and practice management, supported by a team of talented individuals who are passionate about making a difference. Together, we lead the industry with innovative solutions and unparalleled customer support.

We’re all about creating opportunities for businesses to succeed—and for you to shine. Join us, and be part of a supportive, collaborative team that values your voice and contributions.

Why join us?

We believe in empowering people to grow professionally while maintaining balance in their lives. At Bright, you’ll work in a dynamic, inclusive environment that supports your personal and career aspirations.

The Opportunity

We are seeking a driven and detail-orientated Senior Revenue Operations Administrator to join our team and contribute to the foundational restructuring of our operational processes. This role offers a unique opportunity to work at the centre of Bright’s data and process optimisation, providing hands-on experience by cleansing and identifying areas of improvement across Bright’s entire customer and prospect database.

Key Responsibilities

Audit contact properties for relevance, usage, and data quality. Identify and categorise redundant, outdated, or unused fields while maintaining a focus on alignment with business needs.
Examine deal properties for consolidation opportunities. Work collaboratively to streamline properties and ensure they meet current business requirements.
Clean URLs and industry vertical data across 430K+ contacts and 270K+ companies. This task supports AI integration for accurate data enrichment.

Review and restructure workflows that currently utilise multi-owner properties. Transition these workflows to rely on a single contact owner field, ensuring consistency and functionality.
This will involve auditing logic, remapping owner fields, testing dependencies and validating functionality.

Update saved views to reference the standardised contact owner field.
Review dashboards to eliminate redundancy and optimise reporting for actionable insights.

Validate logic for flagged workflows against current business processes.
Retire outdated workflows and consolidate redundant automations to improve efficiency.

Evaluate forms with no submissions in the past six months. Propose whether to retire, update, or repurpose these forms to better serve business objectives.

Required Skills & Qualifications

Proficiency in Excel and familiarity with CRM platforms (experience with HubSpot is a must).
Eagerness to learn and adapt in a fast-paced environment.
Excellent communication skills for documentation and collaboration.
Detail-oriented with strong organisational and problem-solving skills.
Ability to manage multiple projects simultaneously.

Benefits

Hands-on experience in Revenue Operations, particularly how to clean and maintain CRMs.
Mentorship and guidance to learn data cleansing techniques through Excel and other AI tools.
Opportunities to directly improve Bright’s operational efficiency, data cleanliness and business processes.

Senior Revenue Operations Administrator

Benefits

Job Description