Meta's Small and Medium Business Group contributes to Meta's mission by connecting every small business in the world with their customers through our family of apps, including Facebook, Instagram, WhatsApp and Messenger. We deliver world-class, data-driven business solutions to advertisers by providing the highest level of service accompanied by strategic guidance. As a Team Lead you’ll guide and empower a high-performing sales team within the Mid-Market Business Group to deliver outstanding execution and drive adoption of Meta’s AI-powered solutions across EMEA. You will foster a collaborative, client-centric, and innovative work environment, consistently exceeding ambitious sales targets and delivering personalized, scalable solutions for clients across multiple industries. Leveraging Meta’s advanced platforms and data-driven technologies, you’ll use actionable insights and advanced analysis to lead day-to-day team operations, develop and support team members, and champion adaptability and resilience through cross-functional collaboration and change. You will stay ahead of vertical and product trends, using creative thinking and cross-functional expertise to develop scalable solutions. As a self-starter thriving in ambiguity, you will identify well informed sales strategies and drive clarity, focus, and accountability. Supporting Account Managers, you will build relationships with key partners both internally and externally. Clear communication of business goals and informed decision-making will drive impactful outcomes. If you're an ambitious sales professional looking to take your career to the next level, we invite you to join our team at Meta.

Responsibilities

Team Leadership & Development: Lead, develop, and coach a sales team, fostering a people-first environment aligned with Meta’s values. Set clear objectives, measurable milestones, and provide regular feedback to drive execution via accountability, collaboration, and continuous improvement for individual and team growth
Sales Performance: Achieves ambitious sales targets and leads the team to exceed quotas. Own pipeline management, forecasting, and deal progression using Meta’s AI tools, and co-sell with team members and close key opportunities
Product Adoption: Drive client adoption of Meta’s AI solutions to deliver measurable business results, and use AI to automate insights, personalize outreach, and optimize sales processes for greater impact
Operational rigour: Implement best-in-class sales operations and process optimization, and provide regular performance reports and foster accountability. Drive effective pipeline management by progression of key revenue opportunities and successful deal execution using Meta’s advanced sales strategies and AI tools
Deliver Client-Centric Solutions: Champion consultative, personalized sales experiences at scale. Adapt strategies for a range of client needs across industries
Communication & Influence: Partner with internal teams and external stakeholders to support business growth and build trust with C-level stakeholders using a consultative approach. Lead through change, guiding the team through this, fostering adaptability and innovation

Minimum Qualifications

10+ years experience in tech/sales, with a proven track record of hands-on selling
3+ years leading, coaching, or mentoring high performing sales teams
Proven sales execution skills: able to drive urgency, discipline, and results in a high-volume environment
Customer-centric mindset with experience delivering value and building lasting relationships across a variety of industries
Proven technical skills (Proficiency in CRM software, Microsoft Office, and Google Suite)
Experience adapting to changing priorities, processes, and technologies. Proactively leads teams through periods of change by communicating clearly, adjusting plans as needed, and ensuring continued alignment with business objectives
Demonstrated experience collaborating effectively with a range of stakeholders, including internal cross-functional teams, external partners, agencies, and clients, to drive shared business objectives and foster working relationships
Industry knowledge and experience across full funnel marketing campaigns

Preferred Qualifications

Advanced degree in a relevant field, or certifications in account management, project management
Experience leveraging AI tools for sales personalization and process optimization
Understanding and experience of Meta’s full suite of advertising solutions
Familiarity with Meta’s platforms, digital marketing tools, and CRM systems

Team Lead, Small and Medium Business Group (SMBG)

Job Description