Job Description

Being a Liz Earle Counter Manager is an exciting role where you’ll help customers by advising them about their skincare needs and take full responsibility for your counter and team. With a strong heritage, love for natural beauty and focus on the customer this is your chance to be part of something truly special.

At Liz Earle, we live and breathe our Precious Recipe; We Care More, We Never Settle, We Are One Team. These special ingredients make us who we are and guides how we work with each other and our customers. From our humble beginnings on the Isle of Wight, our values and ethos are the same today as day one and there’s never been a more exciting time to join us.

About the role

Ever wondered what a day in the life of a Liz Earle Advisor looks like? Tara shares her experience in this short video.

You will be based on our Liz Earle counter in store and report into the Regional Business Manager. Your main responsibilities will be to:

Inspire and motivate your team to achieve and exceed their sales targets through coaching and sharing constructive feedback
Build great relationships with customers and colleagues
Provide personalised consultations and skin services
Deliver your sales targets by creating business plans and driving in store promotions and Liz Earle offers
Complete our award-winning 12-month Skin School development programme.
Make sure your counter is beautifully presented to showcase the range of Liz Earle products
Be an ambassador for the Liz Earle brand

What you'll need to have

A passion for skincare and a love of Liz Earle
Experience leading and motivating a team in a way that inspires performance, nurtures team development, celebrates success and ensures your team always feels supported and listened to
Outstanding customer service – experience working with customers and the ability to ensure each customer is welcomed and treated with empathy and understanding no matter what time of day they visit
The ability to work with business plans, achieve sales targets and review individual and team performance
Enthusiasm for your ongoing learning and development journey, expanding your skincare knowledge and service expertise

It would be great if you also have

Experience using skincare and beauty products with customers

Our benefits

Employee discount of up to 75% on Liz Earle products
Additional Boots store discount
Quarterly Liz Earle Goody Box
Discretionary team bonus scheme
Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification
Generous holiday entitlement that increases with length of service
Personal Retirement Savings Account

We have a great range of benefits that go beyond salary and offer flexibility to suit you. Please note, any salary estimates given on third-party sites are not provided or endorsed by No7 Beauty Company or Liz Earle Beauty Co. Ltd and may not be accurate. All rewards and benefits are subject to change and eligibility.

What's next?

If this sounds like the perfect role for you, we look forward to receiving your application. If your application is successful, you'll be invited to attend an in-store interview.We are always open to discussing possible flexible working options. This includes job shares and reduced hours.

If you need further support, we can provide reasonable adjustments during the application and interview process to help you to be at your best.

Need To Know

5 full 7.5 days per week start at 9 or 10am
Requires every other Saturday and one late shift per week (12-9)

Keywords

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ROI Liz Earle - Counter Manager

Benefits

Job Description