Winthrop Technologies is Europe’s only dedicated data centre delivery partner, offering full turnkey solutions from design through to construction and commissioning. Headquartered in Dublin, we deliver projects across Europe and have become the most trusted name in our sector.

An experienced HR Professional is now required to lead the HR Operations team in the effective and efficient operation of all HR processes and procedures from onboarding through to offboarding across our European projects. The successful candidate will work with the team to ensure we deliver for the project teams and positively impact on the employee experience. The role requires a calm and experienced HR Professional with experience operating in a dynamic environment.

The HR Operations Lead is responsible for continually improving the team’s ability to get things right first time, and for preparing monthly reports for executive management. Reporting to HR Director.

This is a Fixed Term Contract position to be based on-site in our Head Office in Ballymount, Dublin 22.

The role holder will also support senior management in responding on a range of HR related matters.

Lead HR Operations: Drive the streamlining of HR processes and systems to improve efficiency and effectiveness, ensuring compliance with employment laws and regulations. Develop and implement a quality approach to ensuring we deliver on our governance commitment relating to the operationalising of our people policies and procedures.

Team Management: Supervise and mentor HR Operations staff, fostering an environment of continuous improvement and professional growth. Assist the HR Director in all elements of the performance management process; working with the team on goal setting and performance reviews.

Data Management: Manage the HR database, ensuring the integrity and confidentiality of employee data. Partner with project management teams to proactively support on employee relations issues.

Communicate meaningful observations and recommendations from analysis undertaken across a variety of stakeholders

Improve and develop robust processes for the provision of a range of regular and ad-hoc people data reporting e.g. management dashboards, absence reporting.

Identify valuable data sources and automate collection processes where possible

Ensure completeness and accuracy of information in the HR system.

Employee Relations: Serve as a point of contact for line manager and employee enquiries and issues, promoting a positive work environment

Proactively support the HR team on solutions in relation to emerging people issues following best practice

Support the team in providing guidance to Line Management on all aspects of people management and ensure a consistent approach across the Company

HR Projects: Proactive contribution to projects across multiple areas including Diversity & Inclusion and Continuous Professional Development

Payroll and Benefits Administration: Key role in overseeing interdependencies between HR and Payroll teams to ensure error free payroll processing and benefits administration, ensuring compliance with agreed procedures

Vendor Management: Build strong relationships with relevant external vendors and third-party providers to ensure they understand our business and optimise the services and solutions to match our business requirements (eg EAP service)

Stakeholder Management: Influence effectively across the organisation, including at a senior level, to ensure key recommendations are adopted

Skills and Experience

5+ years experience working in the area of HR, governance and data management and analysis
Strong leadership skills with the ability to lead and develop a team
Strong stakeholder management experience, including presenting and reporting at Senior Leadership level
Creative and proactive in finding effective solutions to complex challenges
A process-oriented approach with high attention to detail
Enthusiasm and ability to question data validity, practices and processes
Ability to thrive in a challenging, fast paced environment and to deliver while working under pressure
Excellent organisational and interpersonal skills
Experience as the key point of contact for HRIS and strong capabilities across the full Microsoft Office Suite

Work with a market leader in the Data centre Construction industry
Be part of a forward-thinking team delivering critical infrastructure in a high-growth sector
Career progression opportunities and professional development support
Competitive salary packages

HR Operations Lead

Job Description