Company:

Marsh

Description:

We are seeking a talented and pro-active individual to join our team at Marsh Ireland as a Client Executive.

This is a perfect role for someone with a strong background in Corporate or Commercial insurance, having worked in a Client Executive or Broking type role or within the Commercial Underwriting sector and is looking to move into a new and exciting role within an established, market leading insurance broker.

This role can be based in our Cork or Limerick offices.

What can you expect:

As a key stakeholder in delivering business success the Client Executive will direct the profitable handling and growth of client accounts including incoming Multinational Client Accounts through the delivery of the overall Client Relationship Management strategy, and the acquisition of new clients.
Enrol in Learning and Development Programmes to build upon business knowledge and Professional skills to advance development
Be part of a company with a strong brand, committed to making a difference to our client’s businesses.
We help you be your best through interesting work, professional development opportunities and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

A hybrid working model.
Modern office and work facilities, including all technology and equipment required as tools to carry out the role.

We will rely on you to:

Relationship Management

Seek and build strong relationships at executive and operational levels and communicate the client’s strategy across Marsh resources, including having a full understanding of the client’s buying styles and Risk and Insurance requirements
Responsibility for a portfolio of predominantly commercial, Corporate and Multinational clients.
Act as an ambassador for Marsh with the client and within the insurance industry
Manage the communication between the client and service team members
Understand client business issues, needs and expectations
Seek feedback on Marsh’s service through ongoing client dialogue

Client Service

Identify the client’s risk management, risk financing and insurance needs and objectives
Actively monitor vulnerable client relationships and report if under threat to appropriate team
Provide leadership by example of the proactive and enthusiastic service levels expected from client service teams
Act as a referral point for the resolution of complex client queries internally and externally
Agree and set renewal client service and rolling risk & claims management strategy with the client in accordance with Consumer Protection Code and Marsh DES guidelines.
Use of Acturis as the Client record management tool

Sales & Business Growth

Lead & develop new business initiatives including referral generation
Work with Marsh Business Development Team to indentify, strategize and prospect potential new clients
Achieve pre-agreed new business Sales targets
Leverage existing client book of business to obtain Expanded sales
Ensure New and Expanded business is properly recorded within Marsh systems & tools

People

Ensure a personal development plan is in place to grow knowledge of client’s business sector, commercial knowledge, insurance and risk and technical knowledge
Assist with the personal development of other team members

What you will need to have:

CIP qualified
Experience in a similar role and strong knowledge of the industry
The ability to maintain a high level of client service delivery adapting to client requirements and ensuring that client satisfaction is consistently high.
Strong Financial Awareness and Commercial Acumen
The ability to work under pressure and meet tight deadlines
Excellent Business and Market Awareness and a strong network
Results focused with the ability to deliver against challenging targets
The ability to maintain clear lines of communication with various internal and external stakeholders
The ability to identify areas to improve efficiency, accuracy and analysis and suggest ways of improvement

What makes you stand out:

Ability to work in a fast paced environment and
5 years + experience within a similar role
Working towards ACII / Fully ACII qualified

Why join our team:

To be part of a company with a strong brand, committed to making a difference in people's lives.
We help you be your best through professional development opportunities, interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, Traveller community, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable support to any candidate with a disability/health condition to allow them to fully participate in the recruitment process. We welcome candidates to contact us at reasonableaccommodations@mmc.com to discuss any specific needs.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Insurance Client Executive - Munster Region

Job Description