Job Summary

This role functionally reports to the Manager of the Product Innovation Controls team and partners with Payments Product Management to deliver business strategy. The individual will actively engage in Payments-wide complex projects (in-country, regional, and global), support individual deal challenges, and contribute to new product development. The role also partners with groups supporting product delivery to help establish an optimal operating environment to design and implement innovative solutions.

Job Responsibilities

Contribute to a proactive risk and control culture, leveraging proven evaluation processes and sound change management protocols.
Participate in strategic and tactical initiatives that support business execution.
Facilitate business development opportunities, including new markets, new product rollouts, new deals, issue resolution, and cross-functional productivity.
Build and maintain close, influencing relationships with other lines of business, Controllers, infrastructure/support group leaders, and JPMorganChase business partners.
Support Product Heads and their teams on business issues and new business initiatives.
Collaborate with the business to understand and respond to material changes through governance oversight and guidance.
Use metrics to identify key themes and insights, including sourcing relevant datasets, determining critical components, and building appropriate models/outputs.
Identify process improvement opportunities through trend analytics and stakeholder collaboration across the end-to-end change management lifecycle.
Participate in governance forums, as needed.

Required Qualifications, Capabilities, and Skills

Proven program and change management execution experience; Payments business knowledge preferred.
Governance, Controls, and/or Risk Management experience is advantageous.
Demonstrated ability to lead through influence, motivate teams, and gain consensus without direct reporting authority.
Strong quantitative and analytical skills, including the ability to source datasets, identify critical drivers, and develop models and outputs to generate insights.
Experience developing executive-level presentations to convey key messages effectively.
Excellent organizational skills, including issue and conflict resolution capabilities.
Strong attention to detail with the ability to synthesize fragmented information into clear, detailed statements.
Ability to rapidly assimilate broad-ranging information and distill it into key points.
Strong interpersonal skills with the ability to establish rapport across all levels of the organization.
Excellent written and verbal communication skills, providing clear and succinct updates to senior and broad stakeholder groups.
Strong problem-solving skills and ability to work effectively in cross-functional teams.

Preferred Qualifications, Capabilities, and Skills

Payments product, controls, or governance experience within a large, matrixed financial services organization.
Experience supporting new product development, product rollout, and/or deal support in a regulated environment.

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Product Innovation Controls - Vice President

Job Description