AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

As a Colo Regional Engineer, you will drive Mechanical/Electrical Engineering services, construction and implementation of enterprise data centers, which meet quality and performance levels across the globe. You will work directly with our Design Engineering Stakeholders, Construction, Operations, and Commissioning teams regionally and globally. You will be leading projects to fit out the data centers we support to meet ever-evolving customer needs as we continue expanding our fleet to hyper-scale.

The Colo Regional Engineer is the engineering representative on behalf of the Data Center Colo Engineering Team responsible for the successful delivery of projects. In this role, you will assist in Data Center site selection, planning, development. You will evaluate different mechanical/electrical systems and make a data driven decision about a suitable solution based on our guidelines.

Key job responsibilities
• Work with colo vendors to review the design for new Data Centers in your region, including design input, submittal review and incorporating AWS products to ensure the design is meeting AWS expectations.
• Act as resident engineer during new colo construction projects. Support construction, commissioning, and handover.
• Troubleshoot, conduct Root Cause Analysis (RCA) and create Corrective Action (CA) documentation for site/equipment failures.
• Directly support operational issues with ad-hoc training, complex operating procedure reviews, including essential equipment, and event support.
• Provide technical support to the design for existing data center upgrades and design-solutions, which add capacity, improve availability, and increase efficiency.
• Supporting operating partners to lead, review, and approve designs for existing co-location (colo) data center upgrades which improve availability/efficiency.
• Interface with operating partners, data center design engineering team, server hardware team, environmental health and safety team to promote standards that maintain consistency and reliability in services delivered by operating partners.
• Work on concurrent projects, sometimes in multiple geographical regions.
• Initiate and lead engineering site audits within leased or colo data centers. Produce reports outlining risks with recommended mitigations and remediation's.
• Lead complex root cause analysis for equipment failures.
• Ability to develop solutions and execute plans on complex projects

A day in the life
Each day you will interact with different teams responsible for all aspects of the data centers. You will prioritize your activities to support data center capacity availability and safety focusing on the actions that are most impactful. You will have the opportunity to work on projects locally and globally.

This role will be assigned to an Amazon Building or Data Center but regularly requires visits to customer locations, or other non-Corporate Amazon sites. You will be expected to work from either an Amazon building, Data Center, or customer location, as needed per business requirements.

About the team
About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Senior Colocation Regional Engineer, Colo Engineering

Job Description