Ornua is a leading dairy co-operative which sells premium dairy products globally on behalf of its Member Co-operatives, Ireland’s dairy processors and, in turn, Irish dairy farmers.

Ornua has revenues of €3.4 billion and is supported by a global team of approximately 2,800 employees. The Group operates as a commercial organisation across 10 business units, including 12 production facilities located in Europe, North America, the Middle East and Africa.

The commercial organisation is responsible for the marketing and sales of Ornua’s consumer brands including Ireland’s most successful food export: Kerrygold. Consumer markets are served by production facilities in Ireland, Germany and the UK and by in-market Sales & Marketing Teams in Asia, Germany, Ireland, MEA, Poland, Spain, rest of Europe and North and Latin America.

It also manages the procurement of Irish and non-Irish dairy products, the sale of dairy ingredients to food manufacturing and foodservice customers globally, and the implementation of de-risking and trading strategies to manage market volatility. These activities are supported by production facilities and in-market teams in Europe, North America, the Middle East and Africa.

The Role

The IT Commercial / S&OP Application Specialist is responsible supporting the implementation, optimisation, and ongoing support of commercial and planning applications supporting S&OP / IBP and Trade Promotion Management processes. The role partners closely with Commercial, Sales, Supply Chain, Finance, and IT teams to ensure Demand & Supply Planning and Trade Promotion Management (TPM) solutions effectively support forecasting, promotional planning, and business decision-making.

This role has a strong focus on ERP, Demand & Supply Planning platforms, and Commercial TPM solutions such, operating within FMCG and manufacturing environments.

Key Areas of Responsibility

Commercial, S&OP & Planning Systems

Lead and support the implementation, configuration, and enhancement of Demand Planning, Supply Planning, and S&OP / IBP applications

Act as IT application owner working in partnership with business owners for commercial planning and TPM platforms

Ensure planning solutions are integrated with ERP to support end-to-end planning, execution, and financial alignment

Translate business requirements into functional designs and system configurations

Support scenario planning, forecasting accuracy, and supply-demand balancing processes

Trade Promotion Management (TPM)

Support the implementation and optimisation of TPM solutions to enable promotion planning, execution, accruals, and post-event analysis

Partner with Commercial and Finance teams to ensure accurate trade spend forecasting, control, and ROI measurement

Work alongside integration, data teams and business to ensure TPM data and processes are integrated with Demand Planning and Infor ERP financial and sales data

Business Engagement & Change

Act as a trusted IT partner to Commercial, Supply Chain, and Finance stakeholders

Engage in workshops to define S&OP processes, KPIs, and system requirements

Support business change and initial user adoption, training, and documentation where relevant. Address systems defects and enhancements where necessary

Work in partnership with the business to drive improvement in commercial planning and promotional effectiveness

Integration, Data & Analytics

Work with integration and data teams to maintain robust interfaces and data governance between Demand & Supply planning and commercial systems and ERP / other business systems and data platforms

Enable performance reporting, what-if analysis, and scenario modelling

Delivery, Governance & Support

Manage application lifecycle activities including enhancements, upgrades (enhancements), and vendor coordination

Ensure appropriate governance, controls, and documentation are maintained

Key Skills / Attributes

Essential

Proven experience in implementing / supporting Demand & Supply Planning and S&OP / IBP solutions, preferably in FMCG or manufacturing environments

Hands-on experience with ERP (Infor preferable but not mandatory) for commercial, supply chain, or finance integration

Experience implementing and supporting TPM solutions

Strong understanding of end-to-end S&OP processes and commercial planning cycles

Experience integrating planning and TPM tools with ERP platforms

Strong business analysis and stakeholder engagement skills

Strong communicator able to engage commercial, supply chain, finance, and IT stakeholders

Commercially and S&OP focused with a data-driven mindset

Structured, delivery-oriented, and detail-focused

Comfortable operating in complex, cross-functional environments

Continuous improvement and customer-focused approach
Degree in technology or business
5+ years’ experience

Desirable

Experience with Infor planning solutions and Infor M3 ERP or other enterprise ERP and Commercial planning tools

Knowledge of trade spend management, accruals, and promotional ROI analysis

Experience working with system integrators and software vendors

Ornua Core Competencies

Customer Focus: Advocates for the customer, balances customer and business needs, and spots opportunities for growth.
Forward-Looking: Helps others to accept change, implements change, and looks ahead to anticipate change.
Curious: Open to asking questions and willing to learn and continuously improve.
Working Together: Encourages co-operation in own team and supports cross-functional working.

Closing date: 25th March 2026

Commercial Applications Specialist

Job Description