The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

What you need to know about the role:
As part of PayPal’s Europe Revenue Operations team, we’re seeking a curious, data-driven problem solver to turn insights into actions that drive commercial performance. This role sits at the heart of the revenue engine, partnering with Sales, Account Management, and leadership to improve pipeline visibility, optimise processes, and enable faster, smarter decisions. If you enjoy solving complex problems and using data to unlock growth, this role is for you.

Meet our team:
We partner with Sales, Account Management, Finance, Marketing, and Product to drive growth and efficiency—acting as strategic advisors to leadership. We ensure clear performance visibility, scalable processes, and high-quality data to inform decisions.

Why this role:
Work at the intersection of data, strategy, and execution—driving impact, gaining senior exposure, and building a strong foundation for future growth.

Job Description:

Essential Responsibilities:

Analyze sales data to recommend process improvements.
Collaborate with internal teams to enhance operational efficiency.
Prepare detailed reports for management review.
Handle complex customer inquiries and provide solutions.
Mentor junior analysts and guide their professional growth.

Minimum Qualifications:

3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Additional Responsibilities & Preferred Qualifications:

Your way to impact
You will directly influence revenue performance by:
•   Improving pipeline health, forecasting accuracy, and sales efficiency
•   Identifying growth opportunities and operational bottlenecks through structured, critical thinking
•   Leading and coordinating cross-functional initiatives that improve how our revenue engine operates
•   Enabling leadership to make faster, data-driven decisions
This is a high-impact, highly visible role with direct exposure to senior stakeholders.

Your day-to-day
Insights & Performance
•   Analyze sales and customer data to uncover insights on performance, win/loss trends, and revenue drivers
•   Apply structured problem-solving and critical thinking to identify root causes and recommend actions
•   Define and track key metrics (pipeline velocity, quota attainment, conversion rates)
•   Build and maintain dashboards to enable real-time visibility and decision-making

Forecasting & Pipeline Management
•   Partner with sales leadership to run pipeline reviews and forecasting discussions
•   Use data and judgment to challenge assumptions, identify risks, and improve forecast accuracy
•   Own pipeline quality end-to-end—ensuring strong visibility, hygiene, and data integrity in Salesforce to enable reliable forecasting and decision-making

Process, Tools & Program Management
•   Own and drive initiatives to improve sales processes and workflows, from identifying problems to delivering solutions
•   Lead cross-functional programs, ensuring alignment and effective execution across teams
•   Identify opportunities to simplify and scale how the commercial organisation operates
•   Drive adoption of tools, processes, and best practices to improve sales efficiency and consistency

Annual Planning
• Support and help operationalise the annual planning process, including market segmentation, territory design, and quota setting
• Use data and business context to ensure equitable coverage, realistic targets, and alignment with growth strategy

What you need to bring
Core Experience
•   3–5+ years in Consulting, Revenue Ops, Sales Ops, or analytical roles within commercial environments
•   Experience supporting sales or account management teams with data and insights
•   Strong exposure to pipeline management, forecasting, and performance tracking

Analytical & Business Skills
•   Strong problem-solving ability - you bring clarity to complex and ambiguous situations
•   Demonstrated critical thinking skills, with the ability to challenge assumptions and drive better decisions
•   Experience defining and tracking key metrics (pipeline velocity, win rates, quota attainment)
•   Ability to identify trends, bottlenecks, and growth opportunities

Communication & Ways of Working
•   Strong storytelling skills—able to translate data into clear business insights
•   Comfortable working with senior stakeholders and influencing decisions
•   Experience owning or contributing to cross-functional programs or initiatives
•   Proactive, self-starter mindset with a “see it, solve it” approach
•   High attention to detail and ability to thrive in a fast-paced environment

Technical Skills
•   Advanced Excel skills (modelling, analysis, reporting)
•   Strong SQL capability for data extraction and manipulation
•   Experience with BI tools (Looker, Tableau, Power BI)
•   Working knowledge of Salesforce (pipeline management, reporting, data quality)

Subsidiary:

PayPal

Travel Percent:

0

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes. Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

Revenue Operations Analyst

Benefits

Job Description