Strategic Account Co-ordinator – Global Clients

Are you an organised person who likes to manage your workload efficiently, with strong social and project management skills wanting an exciting new career path in the Insurance sector? Aon have the perfect role for you.

Aon Risk Capital is looking to hire a Strategic Accounts Co-ordinator– Global Clients to deliver improved broking outcomes through a more coordinated and strategic project management process. This will enhance client satisfaction, maintain our high retention levels and ensure our colleagues are utilised to best optimise their skillset and job satisfaction.

This is a hybrid role with the flexibility to work both virtually and from our Dublin office.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

As Strategic Account Co-ordinator – Global Clients within Aon Risk Capital, you will play a central role in coordinating large, complex global insurance programmes. Global accounts can involve hundreds of insured locations around the world, requiring different levels of service and cover. By bringing structure, discipline and joined-up communication to this process, you will help improve efficiency, strengthen client relationships and enable colleagues to focus on what they do best.

Key responsibilities include:

Global accounts are, by nature, complex. Clients could have hundreds of insured locations across the globe requiring various levels of service and cover. Co-ordinating this process is an incredible opportunity to significantly improve our efficiency and client satisfaction while gaining exposure to a broad spectrum of clients, industries & lines of insurance in one of the largest insurance brokers in the world.

To ensure the continued success of the Global Clients team, we require an Account Co-ordinator to:

Be the connective tissue between the account director, service team and the client
Bring a robust project-management discipline to the coordination of large complex client accounts
Develop a framework for execution of key account objectives
Facilitate client / account planning meetings (internal and external)
Track account activity, manage prioritisation of key activities, drive accountability and coordinate team activity where required
Coordinate the production of the annual account stewardship report
Support in the development and co-ordination of the clients short, medium & long term objectives
Co-ordinate the strategic direction of client engagement, relationship management and optimising the strategy for client retention.
Delegate actions within the team and track/manage updates to the client on key objectives
Ensure key market insights/trends are shared with the client in a consistent manner
Assist in managing the global network for large complex clients
Engage, track and report on new business & growth activity across key clients

Defining Success

Improved team development and engagement
Delivering a more joined-up approach to market interactions
Improved efficiency and consistency in placement insurer outcomes
Enabling account directors to spend more time focusing on client value-add and revenue-generating activities.

How this opportunity is different

Reporting directly to the Strategic Accounts Manager for Global Clients, this role acts as an extension of the client service team, enhancing and optimising how we engage with clients and deploy our colleague resources. You will sit at the heart of some of Aon’s most complex and high-profile global client relationships, gaining exposure to a broad spectrum of clients, industries and insurance lines within one of the largest insurance brokers in the world.

Skills and experience that will lead to success

Demonstrable project management experience
High level of skill with Microsoft excel
Self-motivated with the ability to work independently and to coordinate activity across a team
Experience working with or in a large multinational organisation
Strong communication skills – verbal & written including presentation skills
Experience in managing teams, delegation and conflict resolution
People skills - Experience in dealing with customers and/or clients
Insurance industry experience advantageous but not essential
Have a desire to improve knowledge across a range of industries and insurance products

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com

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Strategic Account Co-ordinator

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