Support Assistant - Housing First Service

If you want to make a real impact on the lives of others join Galway Simon Community where we work towards eliminating homelessness through advocacy, education and campaigning in line with our values of compassion, community and collaboration.

Contract Details 3-Year Fixed-Term Contract, Full-Time 37-hour week on average as part of a 4-week rolling roster with a 7-day liability.

Location Galway

Salary HSE Health Care Assistant 01/10/24 salary scale €34,434 - €43,539

Benefits

Sundays: Time and a Half
Public Holidays: Double Time
25 Days Annual Leave
Employee Assistance Program
Employee Pension Scheme
Bike to Work Scheme
Education Assistance Scheme
Death in Service (2x basic salary)

Job Summary

Support Assistants work across our housing service, and community support services. Working alongside our Housing Support Officers, delivering practical and emotional supports to clients as part of their overall support plan.

Key Responsibilities

Clients - Support clients from all backgrounds and experiences, in a calm, trauma informed, harm-reduction approach to implement client support plans that maximise their health, self-care, education, community engagement, home management skills, and their overall well-being with the goal of independent living.
Compliance - Stay compliant with all organisation policies, stay up to date on mandatory training, participate in routine maintenance, inspections and cleaning in line with health and safety standards.
Service Delivery - Systematically log and record all interventions with and behalf of clients on relevant systems, work in an organised and efficient manner with clear communication within the team to deliver high-quality professional service.
General - Willingness to adapt as needed to support client and service needs.
Values - Demonstrate the Galway Simon Community values compassion, community and collaboration.

This job description is not intended to be an exhaustive list of responsibilities.

Essential Requirements

Qualification - Minimum of a QQI Level 5 Major Award in Health Service Skills (5M3782) or Healthcare Support (5M4339).
Experience - 1-year relevant experience in a similar role in a care setting.
Driving - Valid, full driver’s licence; access to own vehicle and ability to obtain insurance for business use (cost covered by organisation).

Desirable

Knowledge/Experience of Homeless Sector.
Trauma Informed Approach.
Experience of Lone Working.

Closing Date 12/04/2026

Galway Simon Community is an equal opportunities employer and welcomes applications from all sections of the community.

Support Assistant - 3-Year Fixed Term 37 hours

Benefits

Job Description