About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

The Role

Reporting to the Global Head of Transfer Agency, this role has end-to-end accountability for the Transfer Agency function across the EMEA region.

The Head of EMEA Transfer Agency will act as the senior regional leader, responsible for driving strategic direction, operational excellence, and regulatory oversight across multiple jurisdictions. The role will ensure alignment to global strategy while balancing regional regulatory, client, and operating model requirements. You will hold the PCF-33 Head of Transfer Agency role for Northern Trust International Fund Administration Services (Ireland) Limited (“NTIFASIL”) and be a voting member of the Outsourcing and Operational Resiliency Oversight Committee.

Responsibilities

Set and execute the EMEA Transfer Agency strategy, aligned with global priorities and business objectives.

Provide regional leadership across multiple locations, ensuring consistent service delivery, governance, and control frameworks.

Drive operational excellence, including standardization, efficiency, scalability, and digital transformation initiatives.

Lead regulatory engagement and readiness across EMEA jurisdictions, ensuring adherence to evolving regulatory requirements.

Partner with global stakeholders to align EMEA priorities with global TA operating model and transformation agenda.

Own and manage the regional budget, ensuring financial discipline, transparency, and delivery of productivity targets.

Support new business growth, client onboarding, and product expansion, balancing capacity, risk, and cost considerations.

Build and lead a high-performing leadership team, ensuring strong succession planning, capability development, and talent retention.

Act as a key stakeholder partner across Risk, Compliance, Legal, Technology, and Operations to enhance control and efficiency.

Lead complex, cross-functional initiatives, including transformation programs and change initiatives impacting the EMEA region.

Skills and Experience

Senior Transfer Agency executive with deep expertise across multiple EMEA markets and regulatory environments.

Proven track record in leading large-scale, multi-location operations with full P&L or budget accountability.

Strong strategic leadership capability, with the ability to translate global strategy into regional execution.

Demonstrated success in leading through change, including transformation, growth, and regulatory evolution.

Exceptional stakeholder management and influencing skills, including engagement with senior executives and regulators.

Strong people leadership experience, with the ability to build high-performing, diverse teams across geographies.

Commercial mindset with a focus on client outcomes, efficiency, and cost discipline.

Degree-qualified and/or relevant professional experience.

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com.

We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.

EMEA Head of Transfer Agency and Investor Servicing

Benefits

Job Description