Presidio, Where Teamwork and Innovation Shape the Future
At Presidio, we’re at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses—and their customers—to achieve more through innovation, automation, and intelligent insights.

The Role

The Security Operations Centre (SOC) Analyst is responsible for analysing P1/P2/P3 alerts generated by SOC monitoring tools, as well as participating in the ongoing maintenance and optimization of these tools. Serving as a Tier 1 analyst, this role acts as the primary point of contact for triaging and analysing security incidents and addressing customer requests. The Tier 1 SOC Analyst reviews security incidents according to established internal processes and escalates issues to the Tier 2 Analyst when necessary. Additionally, the analyst collaborates with team members to collect, correlate, and analyse security-relevant data, ensuring timely and effective responses to potential threats.

Responsibilities include:

Work with the other Tier 1 SOC Analysts, to perform analysis and triage of security incidents and threat activity
Provide support and cooperate with other members of the SOC team
Be responsible to manage his time and the assigned tasks
Regularly and promptly carry out the ticket management tasks
Staying up to date with emerging security threats
Communicate effectively with customers, teammates, and management
Effective performance during high-stakes security incidents or periods of high alert volume
Monitor the service ticket board and ensure the tickets are managed and responded in line with SLA
Escalate false positive incidents to L2 Analyst for fine tuning
Provide feedback to help automating common recurring tasks
Identify and leverages emerging threat intelligence (IOCs, updated rules, etc.) to identify affected systems and the scope of the attack
Create monthly customer reports
Review vulnerability scans results

Required Skills and Professional Experience

Requires background in at least 2 of the following domains: ethical hacking, incident response, forensic analysis, security engineering, incident analysis and investigations
Minimum of 1 years’ experience working in a Security Operations Centre with Security Incident & Event Management (SIEM) systems
Experience with SIEM technology, preferably on IBM QRadar and Microsoft Sentinel
Experience with EDR technology, preferably Microsoft Defender and Sophos
Experience in incident analysis, detection and response
Familiarity with network and server OS security tools and protocols
Familiarity with security systems like firewalls, IPS/IDS, and web proxies
Good understanding of Windows and Linux operating systems, understanding of cloud infrastructure is a plus
Relevant security certifications are a plus (e.g. Microsoft SC-200, IBM certified analyst, CompTIA Security+, CEH, etc.)

Your future at Presidio
Joining Presidio means stepping into a culture of trailblazers—thinkers, builders, and collaborators—who push the boundaries of what’s possible. With our expertise in AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world.

Here, your impact is real. Whether you're harnessing the power of Generative AI, architecting resilient digital ecosystems, or driving data-driven transformation, you’ll be part of a team that is shaping the future.

Ready to innovate? Let’s redefine what’s next—together.

About Presidio
At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio’s expert technical team develops custom applications, provides managed services, enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information, visit www.presidio.com.

Presidio is committed to hiring the most qualified candidates to join our amazing culture. We aim to attract and hire top talent from all backgrounds, including underrepresented and marginalized communities. We encourage women, people of color, people with disabilities, and veterans to apply for open roles at Presidio. Diversity of skills and thought is a key component to our business success.

Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our careers email address, Presidio employees or any other means. Presidio is not responsible for any fees related to unsolicited resumes/CVs.

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SOC Analyst

Job Description