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About Futureforce University Recruiting

Our Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more.

Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

ROLE OVERVIEW AND IMPACT:

Are you looking for a fulfilling career empowering companies to connect with their customers in a whole new way? As a Sales Development Representative, you will join our elite sales team and do just that! You will learn how to evangelize Salesforce, the Customer Success Platform and World’s #1 AI CRM, by identifying net-new business opportunities – driving growth by expanding our market reach and connecting with new potential clients. You will have a direct impact on our revenue generation goals, and this role is an exciting opportunity for you to develop your core sales skills and business acumen as you work alongside industry sales leaders. This role provides the foundation for a successful career in sales at Salesforce.

We hire driven individuals who thrive in a challenging and ambiguous environment, who know that they can succeed in a fast-paced, client-facing sales career, and are comfortable with achieving/exceeding metrics, key performance indicators (KPIs), and sales quotas.

JOB DESCRIPTION:

The Sales Development Representative (SDR) role serves as the entry point into a client-facing sales career at Salesforce, providing your initial experience in selling Salesforce products. Our SDR team plays a vital role in supporting our sales teams by fielding inbound inquiries and generating new business pipeline and interest through calling on inbound leads. Successful SDRs critically think and learn through coaching from their mentors, building upon and improving their skills throughout their tenure in this role.
Strategically managing and calling a high volume of inbound leads, effectively prioritizing and organizing your pipeline to maximize conversion.
Leverage the use of Salesforce's AI tools to streamline sales workflows, empower the team with timely insights, and articulate the value proposition of our offerings to drive business growth.
Partnering closely with Account Executives to help move along qualified pipeline through the sales cycle
Discovering business initiatives and acting as their internal advocate
Building a point of view on how to help qualify customer needs and speaking to value and return on investment vs. technical functionality
Learning how to anticipate, prepare, and overcome objections
Building credibility and trust with internal and external stakeholders
Demonstrating adaptability and flexibility as part of an ever-growing sales organization
Managing a high volume of inbound leads with a strategy on prioritization of your leads
Understanding various lines of business and personas

MINIMUM QUALIFICATIONS:

Long-term interest in a client-facing sales career
Competitive spirit and the drive for results
Exemplary problem-solving skills and the resourceful ability to take initiative
Coachable and enjoys learning in a fast-paced sales environment
Superior organizational skills and attention to detail

PREFERRED QUALIFICATIONS:

Previous internship or full-time corporate sales experience
B2B software sales experience is a plus

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Sales Development Representative

Job Description