Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.

We are PCI.

Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.

Summary of role

The role is responsible for defining and implementing best practices, service level agreements (SLAs), and key performance indicators (KPIs) within our Warehouse Network to support Successful Site Operational Performance
The successful candidate will ensure our Warehouse network operates at peak efficiency, aligns with site Operational KPI’s and continually improves operational processes.
Additionally, this role will collaborate closely with Stakeholders across Finance, Operations, Supply Chain and Key Account Management to design and optimize our Warehouse network to support our business objectives.

Key Responsibilities

Ensure safe work practices are being followed at all times, report any near misses immediately to the EHS Department.
Strategize, develop, and Implement clear SLAs and KPIs for PCI Ireland Warehouse Network, ensuring alignment with Site Operational Goals.
Lead the establishment and ongoing enhancement of best practices and operational solutions, driving Operational Excellence and service quality across the warehouse network.
Spearhead continuous improvement and innovation initiatives, focusing on scalability, cost-efficiency, and service optimization within the warehouse operations.
Collaborate with the Supply chain team to strategically design and optimize the warehouse network to meet future business demands and Supply Chain requirements.
Conduct comprehensive performance analysis of the warehouse operations, leveraging data and metrics to inform strategic decisions and drive operational improvements.
Ensure compliance with relevant regulations and adherence to company policies across all Warehouse activities, fostering a culture of safety and efficiency.
Negotiate and manage contracts with third-party vendors and service providers, establishing strong partnerships and ensuring performance standards are consistently met.
Lead and manage significant projects to enhance Warehouse infrastructure, technology integration, and overall functionality, ensuring they meet strategic business objectives.

Provide strategic leadership and direction to the Warehouse management teams, promoting an environment of teamwork, innovation, and continuous improvement.
Carry out various other additional tasks that may be required from time to time in accordance with the overall goal of the company

Knowledge / Skills & Experience

Essential

Bachelor’s degree in supply chain management, Logistics, Business Administration, or a related field and minimum of 3 years’ experience in a leadership role in a warehouse management, supply chain operations, or logistics, including significant experience in a strategic & Operational leadership role.
OR - Minimum of 5 years of experience in a leadership role in a warehouse management, supply chain operations, or logistics, including significant experience in a strategic & Operational leadership role.
Experience in a GMP or Regulated Environment
Demonstrated ability to develop and implement strategic SLAs, KPIs, and best practices in a warehouse environment.
Strong strategic thinking and analytical skills, with a proven track record of leveraging data and metrics to drive decision-making and operational improvements.
Advanced project management skills, with experience in leading large-scale projects and cross-functional teams.
Excellent negotiation skills and experience in managing relationships with external vendors and service providers.
Comprehensive knowledge of supply chain management software, warehouse management systems, and the latest industry technologies.
Exceptional communication and interpersonal skills, with the ability to lead, motivate, and inspire teams.
Problem Solving and Troubleshooting skills. The successful candidate should display a dynamic and proactive approach to manage problems.
Self-motivated with a results driven approach.
Flexibility to work across different shifts on request in line with business needs.
Adaptable and ability to work collaboratively.
Proficient in Microsoft Office products (incl. Excel, PowerPoint, Word, etc.)

Desirable:

Experience in Lean Manufacturing, including experience in Lean tools to develop continuous improvements.

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Join us and be part of building the bridge between life changing therapies and patients. Let’s talk future

Equal Employment Opportunity (EEO) Statement:
PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

At PCI, Equity and Inclusion are at the core of our company’s purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity – at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture.

Senior Manager, Warehouse Operations

Job Description