Catering Assistant - UPMC Aut Even Hospital, Kilkenny

Location: Aut Even Hospital
Job type: Permanent

Overview of role:

UPMC are hiring a Catering Assistant to deliver an efficient and timely service to all patients while maintaining a quality service. To provide a high quality service in line with infection control standards and protocols throughout the organisation and to adhere to HACCP regulations at all times.

Primary Duties and Responsibilities:

Catering Duties
· Tray setting, cleaning trays and contents.
· Taking patient meal orders paying particular attention to dietary requirements.
· Serving meals and to communicate with nursing staff regarding patients dietary requirements.
· Clean equipment and associated work areas in accordance with cleaning schedules using recommended detergents, to leave catering and service areas clean and hygienic at the end of the shift.
· To work closely with the Catering Supervisor, Ward Mangers, Hospital Dietician and other staff members as appropriate to ensure that the nutritional and dietary requirements of patients are provided for.
· May be required to work in the hospital canteen/Coffee Dock to cover leave.

Housekeeping / Cleaning:
· To maintain the correct standard as per housekeeping and HACCP guidelines
· To clean equipment and associated areas of work in accordance with cleaning schedules using recommended procedures.
· To comply with hospital procedures and standards of dress and personal hygiene.
· To comply with any reasonable request as directed by the Catering Manager or other designated supervisor/manager.

Temperature Monitoring
· To record and monitor the temperature of all food in line HACCP Standards.
· To check the temperature of all fridge’s, freezers and dish washer as required in line with the HACCP standards.

Training
· Attend HACCP Training.
· To attend all Mandatory education sessions.

Accreditation
· Will familiarise themselves with policies, procedures and guidelines directly related to your area.
· Assist in the review of policies, procedures and Guidelines under the direction of the chapter lead/department manager.

Lean
· Support and participate with others to problem solve and continuously improve using the lean tools and techniques
· Attend/participate on-site training as required
· Minimising waste, improving waste reduction

Quality &Safety – Safe Culture
· Quality and safety are rooted in the daily work of all individuals at Aut Even Hospital. As an employee you are required to actively participate throughout your working day in the pursuit of excellence.
· You are required to work in conjunction with your line manager in the planning, monitoring, analyzing and improvement of all quality programs.
· Participate in the development of performance indicators in conjunction with your department manager and the business objectives.
· Initiates, participates in and evaluates audit according to JCI, Hospital policy and Lean requirements under the guidance and supported by an audit lead.

Health and Safety
· Aut Even employees are required to ensure that they take reasonable care to protect their own safety, health and welfare and that of any other person who may be affected by their acts or omissions.
· Employees must co-operate with Aut Even Hospital to ensure safety, health and welfare at work and report anything potentially dangerous at work of which they become aware. Staff are expected to abide by guidelines/policies and all Incidents and near misses.
· All employees are required to attend an education sessions on Fire, Health & safety on an annual basis.

Personnel
Follow uniform policy reference AEH/HOS/FAC/021

General
· Through the course of the working day or week there may be a requirement to work in other areas of the hospital.
· Staff must produce satisfactory documentary evidence of all training and experience claimed by them, if required to do so by the organisation.
· To respect Mission Statement of the Hospital.

The rate and pace of change in the health services is such that the post-holder will be required to update their knowledge and skills to fit the changing requirements of the service. Therefore, this job description is an outline of the current broad areas of responsibility and accountability and should not be regarded as a comprehensive listing. It will be reviewed and updated in line with future needs.

From time to time, the organisation may require you to be flexible to meet business needs therefore you’re working pattern and work location may be altered.

Confidentiality
The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him / her from time to time and to contribute to the development of the post while in office.

Qualifications & Experience:

Essential:

Educated to leaving cert or equivalent
Up to date HACCP training
Interpersonal & Communication Skills
Demonstrate excellent listening and verbal communication skills
Display effective communication and interpersonal skills including the ability to work with other disciplines
Able to work under pressure and deliver results to tight deadlines.
Willingness to adapt positively to change ·
Self-disciplined and ability to manage own time, to respond to changing priorities and workload to achieve targets.
A strong commitment to high quality customer service and commitment to continuous improvement

Desirable:

Previous work experience is desirable
Salary: €30,000.00 - €38,796.00 per annum based on a 39 hour week

This job description is intended to be an outline of the areas of responsibility. As UPMC and the post holder develop, this job description may be subject to review in light of the changing needs of the business.

Equal Opportunity Statement and Benefits

UPMC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

At UPMC we provide a total rewards program that is not only market competitive, but fair and provides growth opportunities for all our colleagues.

Benefits – Fully paid maternity and paternity leave for new parents. Competitive Pension Plan, company funded Death in Service Benefit x 3 times. Critical Illness cover for all employees up to the age of 66.

Performance and Recognition – Rewards for performance that supports the goals and mission of UPMC through our annual ACES programme.

Work-Life Balance – Enhanced annual leave up to a maximum of 27 days. Flexible working opportunities to support you to work around external family commitments.

Development and Career Opportunities – Opportunities for each employee to reach their career goals through continued learning and/or advancement.

About UPMC

UPMC is a renowned multinational academic medical centre committed to delivering people-focused care that’s close to home. Headquartered in Pittsburgh and affiliated with the University of Pittsburgh Schools of the Health Sciences, UPMC shapes the future of health through clinical and technological innovation, research and education. UPMC expands its expertise globally, bringing world-class care across continents through its UPMC International division — an owned and operated network of hospitals and ambulatory care centres in Italy, Ireland and Croatia. UPMC International brings new access to the signature specialty services of UPMC Hillman Cancer Centre, UPMC Sports Medicine and others to more people in more places around the world.

In Ireland UPMC has provided high-quality healthcare in the South East since 2006. UPMC’s operations in Ireland now include UPMC Whitfield Hospital in Waterford, UPMC Sports Surgery Clinic in Dublin, UPMC Kildare Hospital in Clane, and UPMC Aut Even Hospital in Kilkenny. Outpatient care is available at the UPMC Carlow Outreach Centre, UPMC Hillman Cancer Centre radiotherapy locations in Waterford and Cork, UPMC The 4th Practice in Mallow, and across UPMC Sports Medicine Clinics in Dublin, Waterford, Limerick, Tipperary, Cork, and Mayo. UPMC has also established a nationwide Concussion Network. UPMC's Global Technology Operation Centre is based in Kilkenny.