Job Title: Operations Manager

Employer: VetSit Limited

Location: VetSit, Barnaslingan Lane, Kilternan, D18 WN97

Annual Salary: €37,544

Hours: 40 hrs/w

Responsibilities:

• Support the day-to-day management and development of the business and its animal care facilities.

• Plan, organise and coordinate operational activities to ensure efficient service delivery and smooth daily operations in line with business objectives and customer requirements.

• Oversee operational systems, staff coordination, workflows and rotas, ensuring adequate staffing levels and effective resource allocation.

• Implement, monitor and review operational policies and procedures to maintain consistency, efficiency and compliance.

• Maintain high standards of animal welfare, health and safety, hygiene and customer service across the business.

• Monitor operational performance, service quality and operational costs, preparing reports and records as required.

• Supervise and support operational staff, assisting with recruitment, induction, training and ongoing development.

• Liaise with senior management to assist with business planning, performance improvement and the achievement of operational targets.

• Coordinate the availability of equipment, supplies and resources necessary for the effective operation of the facility.

• Ensure that daily operational activities are completed efficiently, in accordance with company standards and customer expectations.

Requirements

• Bachelor's degree or equivalent qualification, preferably in Veterinary Medicine, Animal Science, Business Management or a related field.

• Experience in business operations, staff coordination, scheduling, administration and day-to-day operational management.

• Experience working within veterinary, animal care, pet boarding, daycare or related environments.

• Ability to coordinate staff, manage workflows and ensure efficient service delivery across animal care facilities.

• Experience implementing and following operational processes, policies and procedures.

• Strong organisational, administrative and problem-solving skills, with the ability to manage competing priorities effectively.

• Experience monitoring stock, supplies and resource requirements to support business operations.

• Good communication and team coordination skills, with the ability to work collaboratively with colleagues and management.

• Knowledge of animal welfare, hygiene, health and safety and customer service standards relevant to an animal care environment.

• Proficiency in Microsoft Office and general administrative systems.

Operations Manager

Job Description