Position Overview:

The Accounts Payable Intern will support our finance team by processing high volumes of invoices with accuracy, managing a busy shared mailbox, and ensuring payments are timely and correctly coded. This role is ideal for a current student or recent graduate in Accounting, Finance, Business (or similar) who has a basic understanding of debits/credits and the Accounts Payable cycle, strong attention to detail, and confidence working in Excel (filters, basic formulas, lookups). You’ll be part of a fast-paced environment where organisation, reliability, and the ability to juggle multiple follow‑ups and deadlines are essential.

This is also a great opportunity to build a career in Accounts Payable while being at the forefront of how we use AI to streamline AP processes. You’ll learn to work with modern finance systems and Accounts Payable tools (such as Coupa, NetSuite, SAP, or Oracle), contribute to improving controls and compliance, and help identify ways automation can reduce manual work and errors. We’re looking for a clear communicator and proactive team player who is comfortable writing professional emails to vendors and internal stakeholders, asking the right questions to resolve issues, and taking ownership of tasks while remaining open to feedback and continuous learning.

Key Responsibilities

Invoice Processing: Accurately process and code vendor invoices using Coupa and NetSuite, ensuring all required documentation and approvals are in place. Match invoices to purchase orders and resolve discrepancies by collaborating with internal stakeholders and vendors. Support the month-end close process by ensuring all invoices are processed in a timely manner.
Vendor Management: Assist with new vendor set-ups, including collecting and validating required documentation.
Update vendor details (e.g., name, address, banking) in the system as needed.
Mailbox & Query Management: Monitor and clear the AP team mailbox, responding to vendor and internal queries promptly and professionally.
Escalate complex queries to the appropriate team member or department.
Collaboration: Work closely with colleagues in AP, Procurement, and other departments to resolve issues and ensure smooth operations.
Participate in team meetings and contribute to process improvement initiatives.
Compliance & Controls:
Adhere to company policies, internal controls, and regulatory requirements in all AP activities.
Maintain organized and accurate records to support audits and reporting.

Required Experience/Skills

Current student or recent graduate in Accounting, Finance, Business (or similar) with a basic understanding of debits/credits and the Accounts Payable cycle.
Detail-oriented and organised, able to handle large volumes of invoices/data, manage a busy shared mailbox, track follow‑ups, and meet deadlines in a fast‑paced environment.
Confident with Excel (filters, basic formulas, lookups) and quick to learn new systems; experience with ERP/Accounts Payable tools (Coupa, NetSuite, SAP, Oracle, etc.) is a plus.
Clear communicator who can write professional emails to vendors and stakeholders, ask the right questions, and work as a team player with a positive, proactive attitude.
Motivated to build a career in accounting/Accounts Payable, open to feedback, and eager to learn best practices in controls, compliance, and process improvement.

About Us

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.

At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact.

Learn more at diligent.com or follow us on LinkedIn and Facebook

What Diligent Offers You

Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.

Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney.  To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.

_{We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.}

_{To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.}

Intern - Accounts Payable Specialist

Benefits

Job Description