OPENTEXT - THE INFORMATION COMPANY

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT

A Lead Site Reliability Engineer at OpenText is more than just a technical expert — you’ll be the driving force behind the stability, scalability, and innovation of our AWS-based environment for our Cybersecurity products.

WHAT THE ROLE OFFERS

Strong hands-on experience with GitLab, including creating, maintaining, and optimizing CI/CD pipelines to reliably deploy code to production as well as test and staging environments.
Strong hands‑on experience with AWS infrastructure, covering provisioning, monitoring, scaling, and troubleshooting cloud‑native systems in production environments.
Collaborate with development teams to promote cloud-native application design, integration patterns, and automation opportunities that enhance system reliability, monitoring, and self-healing capabilities.
Stay up to date with emerging cloud technologies, industry trends, and SRE methodologies, and provide recommendations for their adoption to enhance our cloud infrastructure and reliability practices.
Hands-on involvement in incident response, root cause analysis, and post-mortem improvements
Perform scheduled maintenance activities, upgrades, and deployments — occasionally during weekends or off-hours

WHAT YOU NEED TO SUCCEED

At least 8 years of relevant professional experience
Experience with GitLab and CI/CD tools and practices. Strong DevOps mindset and hands‑on experience, driving automation, collaboration, and continuous improvement across development and operations.
Proven ability to drive operational change, strong resilience and accountability, capable of assuming end‑to‑end responsibility for the production environment, embedding it into established operational processes.
A successfully completed degree in (business) computer science or in natural sciences with a computer science component, or comparable training
Experience in the use of automation, scripting and/or configuration tools such as PowerShell (PowerCLI), Python, Ansible, Salt
Strong troubleshooting and problem-solving skills, with keen attention to detail and maintain detailed documentation.
Experience in operating and optimizing AWS environments, including automation of infrastructure processes and monitoring of cloud resources
Understanding security and network protocols, such as SFTP, VPN, HTTPS, and SSH

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Lead Site Reliability Engineer

Job Description