Company Description

At CluePoints, we’re redefining how clinical trials are run. As the premier provider of Risk-Based Quality Management (RBQM) and Data Quality Oversight software, we harness advanced statistics, artificial intelligence, and machine learning to ensure the quality, accuracy, and integrity of clinical trial data, helping life sciences organizations bring safer, more effective treatments to patients faster.

We’re proud to be an ambitious, fast-growing technology scale-up with a dynamic and diverse international team representing more than 20 nationalities. Collaboration, flexibility, and continuous learning are part of our DNA.

At CluePoints, you’ll find a culture where you can grow, make an impact, and have fun along the way.Guided by our values of Care, Passion, and Smart Disruption, we’re united by a shared mission: to create smarter ways to run efficient clinical trials and deliver AI-powered insights that improve human outcomes worldwide.

The Role
We’re looking for a Professional Services Sales Lead to join our Commercial Team and contribute to our mission of transforming clinical research through data-driven insights.

As the Professional Services Sales Lead, you will be accountable for driving Professional Services revenue through the sale of consulting and services offerings in a SaaS environment. The role requires a seller who can independently originate, shape, and close services opportunities, as well as attach services strategically to product deals, and keep services through the lifecycle of the customer relationship. The focus is on expanding services revenue, improving deal quality, and ensuring strong alignment between sales and delivery.

Own and deliver Professional Services bookings and deal quality
Build, qualify, and manage a robust services pipeline across new and existing customers
Lead the sale of consulting engagements, including standalone services and product-attached services
Partner with Business Development and Account Management to position services early and influence overall deal strategy
Translate client needs into well-defined, high-value services engagements
Lead SOW development, pricing strategy, and negotiations
Ensure alignment with Delivery on scope, feasibility, resourcing, and margin expectations
Take accountability for ensuring deal shaping respects target margins and project profitability in line with services gross margin expectations at the time of contract signature
Drive expansion opportunities within existing accounts through additional services offerings
Maintain accurate forecasting and pipeline visibility for services bookings
Perform retrospective deal reviews to ensure services delivery activities remain aligned to deal scoping and shaping

Own and deliver Professional Services bookings and deal quality
Build, qualify, and manage a robust services pipeline across new and existing customers
Lead the sale of consulting engagements, including standalone services and product-attached services
Partner with Business Development and Account Management to position services early and influence overall deal strategy
Translate client needs into well-defined, high-value services engagements
Lead SOW development, pricing strategy, and negotiations
Ensure alignment with Delivery on scope, feasibility, resourcing, and margin expectations
Take accountability for ensuring deal shaping respects target margins and project profitability in line with services gross margin expectations at the time of contract signature
Drive expansion opportunities within existing accounts through additional services offerings
Maintain accurate forecasting and pipeline visibility for services bookings
Perform retrospective deal reviews to ensure services delivery activities remain aligned to deal scoping and shaping.

Comprehensive Health Plans (HDHP, PPO, HMO) via TriNet, with CluePoints covering 90% of employee and 70% of dependent premiums
Health Savings Account (HSA) contributions ($25 employee / $50 family per month)
Flexible Spending Accounts (FSA) and Pre-Tax Commuter Benefits
Life, AD&D, and Disability Insurance (100% employer-paid)
401(k) with up to 4.5% employer match via T. Rowe Price
Access to voluntary benefits (MetLife & Aflac), including Critical Illness, Accident, Legal, and Identity Theft protection

🇺🇸 Equal Employment Opportunity & Privacy Statement
CluePoints is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status under federal, state, or local laws.

We are committed to providing reasonable accommodations to qualified individuals with disabilities throughout the hiring process.

Personal information provided during the application process will be used solely for employment consideration and handled in accordance with applicable privacy laws.

At CluePoints, we believe that diverse teams make better decisions and drive innovation. We’re committed to building a workplace that reflects the communities we serve and where everyone can thrive.

Professional Services Sales Lead

Benefits

Job Description