Role Purpose:

CarTrawler offer a range of insurance products that are ancillary to car rental, provided through 3rd party insurance partners.

Act as the day-to-day owner of insurance relationships (internal and with insurers) to ensure the existing insurance product offering and structure is continually fit for purpose and maximises value for the company.

Along with the Company’s legal team, you will ensure the insurance product is compliant with all legal and regulatory requirements and are aware of any impending changes that could impact our business.

Monitor overall insurance performance and identify opportunities for optimisation and implementation of same.

A self-starter, you will be involved in commercial negotiations, performance review, claims management and problem solving.

Reporting to: Insurance Lead

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Main accountabilities and key tasks:

Day-to-day insurance account management across our global panel of insurers building effective, professional relationships.
Monitor insurance product performance and identify gaps for optimisation.
Promote two-way information sharing with our stakeholders, particularly with regards to performance.
Responsibility for continued optimisation of the insurance product offering and collaboration to identify creative yet compliant solutions to improve performance.
Actively monitor claims cost exposure, implementing strategies to reduce claim occurrences and work to manage claims costs effectively.
Ensure compliance with regulations by working with the legal team.
Be the expert on our insurance products and their performance by keeping up to date on the market, the competitive landscape (incl. research), our user challenges, and how those inputs relate to the business strategy.  
Be comfortable operating in regulated (insurance), commercial, and technology domains – balancing commercial gain with regulated parameters.

Knowledge and Experience:

Minimum of 5 years’ professional experience
Knowledge of the insurance industry with experience in underwriting or claims desirable.
Experience of working with embedded insurance products, a benefit
Professional insurance, finance or accounting qualifications a benefit, although not essential.
Strong analytical skills – ability to “think outside the box”
Knowledge of insurance regulatory landscapes.
Builds & maintains positive relationships within the team, cross-functionally and with external stakeholders.
Holds self- accountable for insuring results are achieved, while prioritising tasks based on relative importance and urgency.
Ability to work independently, manage multiple concurrent projects & drive initiatives in a cross-functional environment.
Demonstrates excellent communication skills.
Exhibits enthusiasm, positive professional attitude, integrity and reliability.
Commercial savviness – solid understanding and experience setting KPIs for product and testing success.  
Detail-oriented – great organizational skills, with the ability to capture all elements of requirements and scenarios.

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Insurance Partner Specialist

Job Description